Peter Tilbrook Email & Phone Number

Greenway, Australian Capital Territory, Australia

• providing exceptional customer service support at point of contact, to determine and makepayments to customers, and payments made by customers
• supporting customers by directing them to appropriate service channels, completing enquiries at first contact, identifying and prioritising customers who may be experiencing vulnerablecircumstances, in distress or who.
• helping customers build their digital… Show more
• helping customers build their digital skills across a range of platforms, payments, programs and services
• improving customers’ ability to navigate and self-manage their payments and services
• helping customers understand legislation, policy, procedures, payments and services administered by the agency

Queanbeyan, New South Wales, Australia

I am an independent consultant who has more than 29 years of experience in Adobe ColdFusion and Microsoft SQL Server application development.

Canberra, Australian Capital Territory, Australia

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Troubleshoot problems, diagnose issues, and guide users through step-by-step solutions.Interact with clients or internal users to provide information in response to inquiries about products or services. Handle and resolve.

Canberra, Australian Capital Territory, Australia

Develop intranet, extranet, web and online applications to support business processes for internal staff and clients.Review systems, procedures and policies and provide advice on how these can be improved.Work diligently to time frames to ensure targets are met.Understand the confidentiality and importance of the private membership and personal information.

Canberra, Australian Capital Territory, Australia

Directorate of Publishing and Visual CommunicationsWord-processor automation, using Lotus AmiPro and WordPerfect for Windows, for the Document Generator (DOCGEN) project to save more than $10M annually in the production of departmental documents for the Electronic Publishing System.

Canberra, Australian Capital Territory, Australia

Project Management, Procurement and Physical Security) including the Manpower Computing Centre (Deakin), Logistics Computing Centre (Greenway) and the Russell Building ‘A’ refurbishment.

Canberra, Australian Capital Territory, Australia

Managing the creation, approval, and processing of purchase orders to ensure timely procurement of goods and services while adhering to budgetary constraints and procurement policies.Developing and implementing sourcing strategies to identify and select suppliers that offer the best value in terms of quality, price, and delivery.Cultivating and managing.

Canberra, Australian Capital Territory, Australia

Provide guidance to customers, assisting them in selecting the best computer systems, peripherals, and software to meet their needs. Act as the primary point of contact for resolving technical issues, providing troubleshooting assistance, and offering support for software and hardware-related inquiries.

11-12

7-10