Pete Scarpero Email & Phone Number

Dorney Park & Wildwater Kingdom

• Develop and effectively execute strategic plans in collaboration with corporate leadership to achieve annual performance objectives of more than $12 million.
• Aggressively drove business recovery from COVID pandemic, growing department revenue by 36% from 2022 to 2023 and surpassing 2019 revenue in 2024.
• Empower team members to fulfill assigned responsibilities independently while adhering to a framework of clear expectations and standards to drive alignment.
• Employ expertise in sales data and reporting systems to analyze trends and pipeline, identify areas of opportunity, project performance, and achieve results.
• Drive team to recurring annual revenue growth through relentless focus on market opportunities, adoption of new technology, and first-rate client service.
• Champion buyouts and special events that target distinct market segments to grow incremental attendance, utilizing cross-departmental collaboration to gain support and achieve successful outcomes.

Dorney Park & Wildwater Kingdom

• Overhauled the sales office culture as Dorney Park’s first dedicated sales supervisor, championing service excellence and results-based satisfaction.
• Cultivated multiple sales professionals into key, multi-year growth producers by providing ongoing skill development and pipeline advancement training.
• Designed, proposed, and executed a team restructure plan that transitioned two redundant sales representative positions into critical support roles, enabling increased rep focus on volume growth.
• Repeatedly assigned to onboard new sales managers at sister parks due to consistent outstanding performance.
• Propelled company initiative to outsource ticket resale channel, with Dorney the only property to transition over 75% of third-party reseller accounts in inaugural plan year.
• Established annual quantitative and qualitative goals for each team member to drive consistent achievement of results.

Dorney Park & Wildwater Kingdom

• Drove 22% increase in territorial revenue in first year and sustained growth in subsequent years through aggressive prospecting, active pipeline progression, and exceptional trust-building skills.
• Consistently recognized as a top performer by clients, superiors, and peers for service quality, revenue generation, and collaborative work.
• Maintained a minimum 70% annual retention rate with over 200 corporate accounts through reliable, personalized and attentive service.
• Designed and implemented methods to increase office efficiency and drive sales volume, including office’s first electronic contract system in 2008.

Dorney Park & Wildwater Kingdom