“Safety is Non-Negotiable”"Customer Service is not a department, it is an attitude"A Training Master Craftsman for Delivery, Design and Direction. An accomplished, proactive and extremely dedicated Trainer / Training Leader. Commended for a high-quality Training solutions. Award of Excellence for ‘Leading the Global Training effort to produce a Highly Skilled and Safer Workforce, and building Higher Value Competencies’. Unconditionally committed, highly motivated with a matchless work ethic and proven ability to significantly increase Training output whilst reducing costs. Adaptable with Training successes across many Technical products and Business/Soft Skills subjectsTraining Specialisations: HSE, needs analysis, course design, coaching of instructors, instructional techniques assessor, training evaluations, curriculum standardisation, electrical safety training, multimedia, NLP, safety leadership, teamwork & relationship skills, retaining customers through service, group facilitation, competency assessmentsLeadership Specialisations: HSE compliance, strategic planning, creation of training centres, staff hiring & development, budgets, implementation of competency systems, operations management of global field service groupAble to deliver excellent results which will exceed client expectations and lead to increased customer loyalty and repeat business. Provides the means of removing performance deficiencies, improving quality, reducing rework, providing career paths and improving staff retention. Uses Training & Competency services to demonstrate tangible business benefits which generate revenue‘The successful achievement of any Training task depends critically on the effectiveness of the Training staff. Training courses & the instructors who deliver them will directly influence the ability of the delegates to perform their jobs; as such the continued success of the organization lies, in part, with the professional skills of the Trainer’