Petr Berka Email & Phone Number

South Moravian Region, Czechia

District Brno-City, Czech Republic

• Responsible to inspire, motivate and lead highly technical team (7 engineers) in delivering high quality professional services, deployment and integration projects to a global customer base.• Prioritization, assignment and control of the tasks handled by the team to meet agreed timelines and quality levels. First level of escalation driving towards a solution within required timescales and business priorities.• Mentor to junior team members; skill development plans, coordination of the projects assignments within the global deployment centre; performance reviews, interviews.• Technical leader for advanced complex deployment activities; responsibility to identify and ownership of resolution of customer service requirements.• Customer Solution Integrator on a complex multi country geographically redundant Multimedia Messaging Solution for TeliaSonera (Finland); responsibility for deployment, integration with customer’s IP, SS7 and mobile network, text, voicemail and 3rd party products and migration strategy.• Deployment and integration of virtualized multimedia messaging solutions in VMware environment for customers in UK, France and Reunion.

Deployment of mobile messaging projectst for Acision in India, USA, Norway and Finland.Deploying products:- Next Generation Platform (RHEL 4.8, RHEL 5.5),- MMSC - Multimedia Message Service Center,- GBG - General Billing Gateway, - SLP - Service Logic Platform,- NDS - Network Deployment Service,- CMA - Configuration File Management Application,- DPS - Direct Push Server,- DS - Directory Server,- integration with SMSC (Short Message Service Center) and customers' environment - LDAP systems, billing systems and internal and messaging network.• Deployment and integration of multimedia messaging systems such as MMSC, GBG, SLP, SMSC for customers in India (TATA, Bharti Airtell, Datacom) and the USA (Sprint).• Customer Solution Integrator on an MMSC/GBG/DS/DPS project for Telenor Norway – technical project lead; devising strategy for implementation and integration of the system in customer’s network; deployment, testing and migration strategy; Go-Live migration; mentor to a junior project engineer.• Customer Solution Integrator on a complex MMSC/HSP/DPS/GBG/DS/MPlus solution at Telia Sonera Finland.

· Managing team of 5 network administrators taking care of 1Gbps network with approximately 2500 academic users and comercial companies.· 10/1 Gbps backbone network administrator, installation and configuration of HW network components (HP, Dell, Cisco, Linux servers), APC UPS InfraStuXure Management.

· Managing team of approximately 20 engineers supporting and deploying messaging products (MMSC, HSP, GBG, DS, MAS etc.) for customers in EMEA and MENA region (Europe, Russia, Middle East, Africa) and North America.· Responsible of maintaining and increasing of customer satisfaction with the MI team and it’s products; managing handover of upgraded / newly deployed systems to support; intake of new messaging product to the team; implementing improvement tools(SPEED, knowledge growth/sharing, team performance, improvements etc.).· Support and deployment/project workload distribution; escalation management; dealt directly with customers and customers’ management regarding systems stability, upgrades, new functionality implementation; assigning engineers to remote/on-siteprojects; dealing with project managers, CSRs, product and programme management; motivation of the team members; team trainings; hiring of new team members etc.· Escalation manager for MI team product issues; 24/7 on-duty manager of all Acision SC EMEA/MENA messaging products.

· Team manager's stand in in case of business trips, holiday or sickness.· Acision Professional Services team – on-site MMSC, HSP and GBG support for Telecom Italia in Rome.· On-site deployment and integration of MMSC, GBG, DS systems for customers in Italy (Telecom Italia, H3G Italy) and the Netherlands (KPN).· 2nd line and 24/7 on-call support of the MMSC, GBG, DS and MAS products.

· Support and deployment engineer for Multimedia Message Service Centre (MMSC), General Billing Gateway (GBG), Adamind's Transcoders and Directory Servers.Support tasks:· solving issues with networking (Cisco swithes, routers, loadbalancers), provisioning, LDAP, SNMP and MMSC, GBG, DS, Red Hat cluster, Sun StorEdge etc.Deployment:· MMSC system deployment at KPN Netherlands - responsible for test and production system installation - MMSC, GBG, Transcoders, DS, integration to customer's network, Go Live migration.

Computer And Information Services Centre, Brno

· Network adminstrator of local area network with approximately 500 users

Department Of Telecommunications, Faculty Of Electrical Engineering And Communic

· Installation, configuration, administration of HW network devices, mostly Cisco platform; administrator of Windows and Linux workstations.

Ing., Communication Networks And Techniques

Ph.D. studies, not finished yet

It, Telecommunication Networks, Linux

Ph.D. fellowship, studied Java, XML and Linux

Msc., Electronics And Telecommunication