Petr Indra Email & Phone Number

Prague, Czechia

Prague, Czechia

Joining the largest European e-commerce player and proudly becoming Heurocian :-)

Prague, The Capital, Czech Republic

- Spearheaded the expansion of platform revenue in Czech Republic- Managed several teams of experienced experts in the field of Sales, Account Management, Key Account Management and other supporting commercial functions- Led the team in migrating products and systems to Delivery Hero's global standards, including platform/backend migration and Salesforce integration- Utilizing data-driven insights to formulate commercial strategies and decisions, ensuring foodora maintains its position as the market leader- Working with the Global Commercial Delivery Hero team on sharing and learning best practices from different countries

Prague, The Capital, Czech Republic

- Leading Retail Business Department - Gas & Power sales to Households and Small Businesess- Established Sales & Operation department for new entry on the market- Created fully working Customer Care department being excelently evaluated by customers- Developed sales channels with strong focus on quality and customer experience

Prague, The Capital, Czech Republic

• Driving unique customer experience across the whole company (B2C, B2B) • Successfully changed company view on customer experience as the key factor of future business success• Leading top strategic cross company project and decreased claims of the customers by more than 50% in one year• Managed to turnaround customers satisfaction rating by constant push on customer experience but also with strong focus on financial results • Directly reporting to Telefonica Europe headquarters• Managing budget of 2mil. EUR• Managing team of 22 people

Prague, The Capital, Czech Republic

• Responsible for channel strategy, sales and care performance management and channel support in Residential and SMB segment. • Leading large and diverse team, creating bridge between Segment marketing and Sales channels• Developed and successfully implemented new channel strategy (multichannel, cross channel) based on channel profitability• Managing team of 16 people

Prague, The Capital, Czech Republic

• Responsible for results of Household market segment in terms of sales, revenues and churn (1.2 mil. households on Czech market) • Proposition management of voice, broadband, digital TV and residential converged services• Revenue responsibility: EUR 300mil.• Managing budget of EUR 4mil. • Continuous work with strategic partners of TO2 in order to find different acquisition and sales channels – e.g. Intel, Microsoft, HP, Apple• Determining sales channels orientation to most potential areas of sales impact according to customers geographical, demographical and purchase power behavior• Managing team of 6 people

Prague, The Capital, Czech Republic

• Managing Partner Business Segment (OEM/IT, M2M) together with T-Mobile Partner Program• Development, maintenance and communication of marketing segment plan across TMCZ and TMO (T-Mobile International) in order to achieve company business objectives. • Responsibility for strategic cooperation with international companies such as Intel and Microsoft on the Czech market

Prague, The Capital, Czech Republic

Indirect Sales / Product marketing/ BTL Specialist• Outbound call centre sales representative• Product marketing with responsibility for Oskar Mobil/Vodafone phones portfolio• Mobile phones sales strategic planning, vendors negotiation• Sales approach scripting followed by training of sales employees• Organization and production of company events and BTL promotions• Responsibility for up to 5 mil CZK budget with focus on budget saving

Mgr., Marketing And Social Communication

Bc., Marketing And Advertising