Pamela Garza, Mba, Pmp Email & Phone Number

San Antonio, Texas, United States

• Collaborates strategically with diverse team members to advance HACU's mission and goals.• Develops and manages international membership recruitment and retention programs.• Analyzes and reports on membership growth, identifying potential international members.• Communicates membership benefits effectively to prospects through various channels.• Advocates for international members and facilitates communication with HACU staff.• Implements tools to measure international member satisfaction and evaluates current strategies.• Plans and executes international conferences, sessions, and events to foster collaboration and engagement among members.

San Antonio, Texas Metropolitan Area

Rely GSE is an independent, nonprofit, fully accredited graduate school of education. Our organization is acting as a change agent in the US to prepare and train quality teachers for the next generation. • Co-design and execute a cutting-edge Prospective Students Advising model, incorporating proactive outreach, personalized advising profiles, community-building, and comprehensive sharing of campus and program information, resulting in a more informed and engaged student population.• Successfully applied the Culturally Responsive Advising Framework to deliver exceptional advising experiences for prospective students, fostering inclusivity, understanding, and empathy throughout interactions.• Serve as the primary point of contact for my portfolios, ensuring a seamless and welcoming enrollment process for prospective students across diverse communication platforms, including texting, email, phone, and virtual meetings.• Demonstrate exceptional problem-solving skills, diligently advocating for the best possible outcomes while assisting students in resolving challenges and finding the most suitable solutions.• Effectively managed a portfolio of prospective advisors and students, alongside budget oversight, and consistently delivered detailed reports on key performance metrics, providing valuable insights into the success of advising initiatives.• Facilitated engaging information and professional development sessions for prospective students, their families, and school district partners, contributing to increased interest and enrollment rates.• Proactively presented complex prospective student cases to Case Management, employing a solutions-oriented approach to address challenges and ensure positive outcomes.• Cultivated and nurtured strong relationships with diverse stakeholders, including prospective students, Student Services staff, campus personnel, and school partners, fostering collaboration and maximizing support for students' educational journey.

San Antonio, Texas Metropolitan Area

• Co-design and execute a cutting-edge Prospective Students Advising model, incorporating proactive outreach, personalized advising profiles, community-building, and comprehensive sharing of campus and program information, resulting in a more informed and engaged student population.• Successfully applied the Culturally Responsive Advising Framework to deliver exceptional advising experiences for prospective students, fostering inclusivity, understanding, and empathy throughout interactions.• Serve as the primary point of contact for my portfolios, ensuring a seamless and welcoming enrollment process for prospective students across diverse communication platforms, including texting, email, phone, and virtual meetings.• Demonstrate exceptional problem-solving skills, diligently advocating for the best possible outcomes while assisting students in resolving challenges and finding the most suitable solutions.• Effectively managed a portfolio of prospective advisors and students, alongside budget oversight, and consistently delivered detailed reports on key performance metrics, providing valuable insights into the success of advising initiatives.• Facilitated engaging information and professional development sessions for prospective students, their families, and school district partners, contributing to increased interest and enrollment rates.• Proactively presented complex prospective student cases to Case Management, employing a solutions-oriented approach to address challenges and ensure positive outcomes.• Cultivated and nurtured strong relationships with diverse stakeholders, including prospective students, Student Services staff, campus personnel, and school partners, fostering collaboration and maximizing support for students' educational journey.

San Antonio, Texas Area

• Successfully managed and nurtured a portfolio of 25+ higher education institutions and nonprofit partners, resulting in the recruitment of over 70 candidates annually, guiding them through the application and hiring process with seamless efficiency.• Employed a multifaceted approach to drive exceptional candidate enrollment, leveraging a mix of events, open houses, meetings, branding strategies, training initiatives, and active program involvement on a monthly basis, which significantly increased the number of high-quality matriculates to Relay programs, such as the Relay Summer Experience and Relay Teaching Residency.• Facilitated impactful professional development workshops and recruitment presentations, solidifying brand awareness and fostering strong partnerships with other universities and colleges, expanding the reach and influence of Relay's educational initiatives.• Mentored and nurtured college students, providing personalized support in honing their professional and teaching skills, including conducting thorough resume reviews and mock interviews, equipping them to become accomplished and successful teachers.• Cultivated robust relationships with key faculty and staff across Texas, New Mexico, and Arizona, proactively collaborating on project plans to generate champions who promote Relay's brand and the significance of a diverse and committed pool of future teachers.• Demonstrated cultural awareness and adaptability in working with Hispanic Service Institutions (HSIs), embracing their unique qualities to strategically build brand awareness and foster a strong pipeline of academically capable and passionate future teachers.

San Antonio, Texas, United States

• Orchestrated the development and upkeep of a comprehensive business plan for an innovative medical device start-up, meticulously preparing it for presentation to potential investors and corporations, garnering significant interest and support.• Skillfully crafted persuasive marketing materials and tailored presentations for diverse target audiences, effectively communicating the unique value proposition of the start-up and driving engagement.• Collaborated closely with the advisory board, actively contributing to defining the company's core values, mission, and strategic roadmap for both short and long-term objectives.• Assisted in facilitating the FDA 510(k) process and application, ensuring a smooth pathway to clinical trials.• Expertly coordinated crucial business meetings, events, and presentations with prospective investors and partners, forging enduring relationships with key stakeholders, while working alongside the Co-Founder to bolster the start-up's network.• Managed HR needs for current staff and consultants.

San Antonio, Texas Area

• Guided and mentored UPREP early college students through the application process and summer program, ensuring their successful achievement of educational goals, with a primary focus on courses offered through the College of Science.• Spearheaded the establishment of internships and research opportunities for UPREP students during the summer, collaborating with UTSA CoS and CoE faculty, as well as community partners, to provide enriching experiences for the students.• Assisted the director in managing external projects, including the development of agreements/MOUs, budgeting, promotion, and strategic planning, resulting in a notable transition from a 90% paper-based application process to a streamlined 99% online process within three years.• Expanded involvement and support for PREP and UPREP by fostering strong relationships with university departments, community partners, internship employers, school districts, donors, and external agencies.• Successfully recruited and supervised students, faculty, and special groups for PREP/UPREP events and special projects, with notable accomplishments in organizing and leading the CORE4 STEM Family Day at UTSA for two consecutive years, attracting over 300 participants and collaborating with the San Antonio STEM Ecosystem.• Efficiently administered a diverse portfolio of 30+ gifts, contracts, and grants, compiling and analyzing program data to prepare comprehensive grant reports for current sponsors and potential funders.• Designed and facilitated engaging UPREP student orientation and professional development sessions, empowering students with essential skills and knowledge to excel in their academic journey.• Streamlined the hiring process by interviewing and processing new hire paperwork for over 50 instructors and program assistants annually, ensuring the efficient onboarding of qualified staff to support the program's success.

As the Program Coordinator for the University PREP (UPREP) Program. UPREP is a continuation for students that have successfully completed three years of the mathematics-based, summer program the Prefreshman Engineering Program (PREP). This opportunity exposes and prepares high school students to an actual college experience, internships, and research opportunities. Students become accustomed to the college environment and it helps them feel less intimidated as a college freshman. • Ensured UPREP students meet educational goals by acting as primary guide through application process and summer program. Summer program involved concurrent enrollment courses in partnership with internships and/or research opportunities. • Assisted director with external projects, budgeting, promotion, and departmental strategic planning by analyzing areas needing improvement within the department. By implementing strategic changes, the application process for UPREP and PREP has transitioned from 90% paper-based to 99% online within a 3 year period. • Collaborated with university departments, community partners, donors and external agencies has increased amount of involvement and support for PREP. • Recruited students, faculty, and special groups to participate in PREP events and special projects. Led and organized the CORE4 STEM Family Day at UTSA for 2 years, attracting over 300 participants to engage with over 40 presenters each year. • Executed grant administration duties for a 30+ portfolio of gifts and grants by compiling program data to prepare grant reports for current sponsors and for potential funders.• Wrote a grant proposal and was awarded to foster alumni relations on-campus and within local community through social media platforms and email campaigns through MailChimp.

Playa Del Carmen, Qr, Mexico

• Acted as the primary point of contact for Earned Buyers, Agents, Lenders, and Attorneys, proficiently handling all contract documents with precision and professionalism.• Ensured seamless communication with clients throughout the closing process and purchase timeline by providing expert English-to-Spanish translation services, facilitating clear and effective understanding.• Leveraged in-house project management software to streamline communication and maintain meticulous records, enhancing overall efficiency in managing client interactions and transactions.• Produced precise and comprehensive Offer-to-Purchase documents and other closing paperwork, consistently adhering to legal requirements and internal guidelines.• Executed internal document processes for each home purchase agreement with meticulous attention to detail, ensuring accuracy and compliance at every stage of the real estate transaction.

Edinburg, Texas

• Administrated and coordinated operations of all international programs, including study abroad, exchange, faculty or visiting scholars (J-1/J-2), international partnerships, special projects, and captivating international events.• Took the lead in conducting study abroad orientations and delivering compelling presentations, effectively preparing outgoing students and faculty for their transformative international experiences.• Skillfully supported four directors in their respective roles within my first year of hire, showcasing proficiency in staff supervision, grant proposal development, budgeting, and departmental planning and evaluation.• Demonstrated proactive initiative by developing three new study abroad programs, fostering collaboration with enthusiastic faculty and departments, thus broadening opportunities for students to explore new horizons.• Successfully recruited and maintained an impressive annual influx of over 300 student applications for various study abroad programs, underlining strong engagement and promotion of international opportunities.• Efficiently managed the establishment of over 50+ Memorandums of Understanding (MOUs) with partnering institutions, ensuring streamlined billing and payment processes on behalf of all international programs.• Determined and selected visiting guest speakers and devised a captivating schedule of events for highly anticipated occasions such as International Week and Pan American Days.

• Skillfully served as a liaison bridging the gap between the University Marketing and Communications office and diverse university clients, ensuring effective communication and seamless collaboration.• Played a role in the planning, coordination, and flawless execution of impactful advertising campaign(s), strategically leveraging creative initiatives to reach target audiences and achieve campaign objectives.

Edinburg, Texas

• Accomplishment: The 8th grade Math TAKS scores showed that 87% of our students passed the exam, • which is the highest score the school has had in over 5 years. • Challenged with raising TAKS testing scores at a lower socio-economic middle school, as part of a federally funded initiative. • Coordinated with teachers to review the lessons of the day and provided feedback on my assessment of the student’s needs. • Gained the respect, confidence and trust of students who are unwilling to learn from other teachers in order to gain their corporation in the classroom. • Worked with 7th and 8th grade students on a one-to-one basis to help further their understanding of Math, Science and History.

Edinburg, Texas

• Orchestrated and facilitated highly successful seminar training sessions for women and men, empowering them with essential skills for managing successful businesses.• Consistently surpassed quarterly goals by meticulously organizing engaging business seminars and effectively promoting attendance, contributing to a significant increase in participation and positive outcomes.• Lead the promotion of seminars through the creation of compelling press releases and innovative internet marketing strategies, elevating the company's brand presence and attracting a wider audience.• Forged valuable partnerships with Chambers of Commerce and Economic Development Centers, strategically leveraging collaborative efforts to reach a broader demographic and maximize event promotion.• Demonstrated expertise in website management, ensuring up-to-date and engaging content, contributing to improved user experience and enhanced online visibility.• Co-edited and co-designed a captivating quarterly electronic newsletter, delivering valuable insights and updates to subscribers, further establishing the company's credibility and rapport with its audience.• Conducted detailed analysis of survey feedback, extracting demographic information and valuable insights to tailor future seminar offerings to better meet the needs of participants.• Exhibited strong networking and persuasive skills by "cold calling" business leaders in South Texas to secure influential and knowledgeable seminar presenters, enhancing the quality and impact of each seminar.

Hidalgo, Tx

• Instructed students on how to play the harp in a mariachi.• Assisted with mariachi practices.• Made a lesson plan depending on the student’s progress.• Accomplishment: All of my harp students made 1st and 2nd chair at the All-Valley Mariachi auditions.

Mercedes, Tx

• Instructed students on how to play the harp in a mariachi.• Assisted with mariachi practices.• Made a lesson plan depending on the student’s progress.

Doctor Of Education - Edd, Higher Education/Higher Education Administration

Master Of Business Administration - Mba, Project Management, 3.61

Activities and Societies: Cuba Cultural Immersion Program

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: American Marketing Association, National Hispanic Institute, UTPA Mariachi

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Activities and Societies: American Marketing Association, National Hispanic Institute, UTPA Mariachi