Technical Service Engineer with 11 years of experience, including 4 years in Microsoft Intune and 2 years in SCCM. Currently at Fujitsu, previously with Infosys and vCustomer. Executive MBA in IT Management from Padmashree DY Patil University, Mumbai. Certified in AZ-900, AZ-104, MD-102, MS-102, and ITIL v4. Leading Intune and EUC teams, managing device enrollment, compliance, patching, and migrations. Passionate about Intune and device management, providing L2/L3 support, and driving security initiatives.