Pamela Reyes Email & Phone Number

• Leads client business requirement workshops, analyzes requirements and consults clients to industry best practices• Ensures that projects meet milestones by guiding project activities including scheduling, scoping, configuring, testing, training and conducting client user acceptance test • Creates and/or conducts peer reviews of functional, project and user specifications• Performs and/or conducts peer reviews of system configuration and testing• Provides knowledge and best practices on system functionality• Works closely with internal development team to provide guidance and ensure clarity on client requirements and priorities• Works with project managers to document project scope and progress• Engages in pre-sales consulting activities by conducting system functionality walkthroughs and demonstrations• Participates in core product enhancements and transformation projects

Additional hat to the Business Analyst role that focused on performance evaluation and career development of business analysts

• Led client and vendor requirement calls and specification walkthroughs• Created and/or conducts peer reviews of functional, project and user specifications• Performed and/or conducts peer reviews of system configuration and testing• Worked with developers on design, problem solving, and to provide clarity on client requirements• Managed multiple projects with differing complexities simultaneously

Philippines

• Analyzed feature requirements from LTE and 3G experts and customers to identify impact, user stories, use cases, and needed effort• Collaborated with Nokia cross-functional teams during feature analysis to ensure that the requirements are practical and obtainable• Designed user interface and functionality for new features to provide user-friendly and efficient software solutions for Nokia customers• Documented functional and business requirements in collaboration with the product development team• Provided support during product development to ensure that the product is according to business needs• Maintained user interface and functional specification for product enhancements and modifications• Collaborated with the team of specification authors to check product backlog and ensure that the overall specification schedule for all features are on time, and that all foreseen risks are handled

Philippines

• Developed new features using Java and XML• Collaborated with a team of developers and testers to ensure delivery of a feature following the Scrum methodology• Led Root Cause Analysis and Escape Defect Analysis (RCA-EDA) for software defects to create action proposals targeting flaws in the product and in processes, that will prevent similar defects from reoccurring