Provide information on services offered by the bank to enhance customer relationships. Identify and maximize sales opportunities, where applicable, to all customers. Use call/contact control techniques to provide efficient, high-quality interactions with customers. Update and perform on-line maintenance on system terminals as per customers’ requests Process financial entries and adjustment on customers’ accounts if necessary

Build relationships: Consult clients through available data, maintain communication acrossvarious channels.Grow clientele: Acquire new clients through marketing, telesales, networking, referrals.Brought in over 1 billion VND in revenue for the company through course sales and otherproducts such as: books, mock test IELTS service,...Customer service: Support current customers and welcome, assist walk-in customers withinquiries about Everest Education. And take care that over 150 students are learning atZIM.Fanpage admin: develop content and real time activities for ZIM fanpage(https://www.facebook.com/anhnguzimbinhthanh)--------------- Tư vấn (bao gồm cả gián tiếp, trực tiếp, tư vấn qua điện thoại) các chương trình học phù hợp cho học viên dựa trên các nguồn database (fanpage/ website/ data các trường/ data từ các sản phẩm bổ trợ: thi thử, sách,...) của Công ty- Tham gia lên ý tưởng, kế hoạch và triển khai các chương trình của Trung tâm- Chăm sóc học viên, theo dõi tình hình học viên các lớp học online/offline (thực hiện trên phần mềm của Công ty)- Duy trì và xây dựng mối quan hệ với học viên sau khóa học

- Teach for elementary students: Marth, Literature.- Teach for high school students: History.

- Prepare and organize materials as needed for meetings, travel arrangements and expenses reports- Maintain office scheduling and event calendars; set up and handle incoming mail and office filing systems, develop and track the progress of the business plan, organize events (Workshop Pilgrimage tourism in India - Co-organizers 08/2023).

1. Sale and Operation (Admin) Department - Collect and support more than 100 customers - Work and support tour guides and other touring requirements such as: book airline tickets and hotels, save customer’s profiles and travel contracts, manage commission costs for other sales staff.2/Marketing Department- Manage 4 company marketing pages. - Write 150+ marketing content which helps increase page attraction from 2000+ likes to 4000+ likes.- Design 20+ new tour program for first quarter of 2023 and gift for customers.

1/ Member of Tour Department- Create and research content for the "Việt Workshop - Viet Nam Cultural". And attracting over 70 participants and fundraising nearly 2 million.- Leader of team content for the Preview Project had over 30 participants.- Research content and confirm information for the Research and- Development Project - Tour Chinatown in HCM City.

Create 100+ marketing content for website to introduce products and attract potentialcustomers.