Peter Hammerl Email & Phone Number

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

Reporting the CAO, I manage and oversee the I.T. department and its staff. Duties include performing management and administrative functions on various Information Technology systems including maintenance and support of existing technology as well as planning, developing and implementing new and/or enhanced technologies and architecture strategies (hardware and software inclusive). In this position I am responsible for the management and support of: • Information technology assets… Show more Reporting the CAO, I manage and oversee the I.T. department and its staff. Duties include performing management and administrative functions on various Information Technology systems including maintenance and support of existing technology as well as planning, developing and implementing new and/or enhanced technologies and architecture strategies (hardware and software inclusive). In this position I am responsible for the management and support of: • Information technology assets including servers, data networking infrastructure, PCs, notebooks and peripherals• Various client and server-based business applications including MS Exchange, web sites, Microsoft Dynamics NAV, Microsoft SQL Server and MS Office• Phone, voice mail and other communication systems• Prioritizing and responding to user support issues, setup requests and general questions• Managing technology support staff• Access Control and Video Recording/Management equipment for security and related devices• Preparation and execution preventative maintenance plansMy position also includes implementation of various IT initiatives including: • Development and execution of company wide staff training • Conduction quarterly Enterprise Architecture reviews with management to ensure IT resources and project plans are in line with business objectives• Asset management to ensure that IT assets are refreshed before end of life or end of warranty on each product set• Investigate new products and technologies and report to management on a regular basis regarding industry best practices and possible solutions to meet business level objectives.• Investigate, recommend and implement "disruptive" technologies to drive productivity and future growth.In conjunction with HR, I assist with the recruitment of Information Technology staff,ensure staff are working in accordance with all relevant legislation/regulations and company policies. Show less

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

Reporting to the IT Administrator I was responsible for implementation and maintenance of IT systems including end-user and network system support for both hardware and software. My duties included:1. End-user support• Perform, manage and document preventative maintenance duties• Communication with end users from the placement of a support request through to reporting the final outcome of the response• Perform hardware support for desktop, notebook, tablet or handheld PC… Show more Reporting to the IT Administrator I was responsible for implementation and maintenance of IT systems including end-user and network system support for both hardware and software. My duties included:1. End-user support• Perform, manage and document preventative maintenance duties• Communication with end users from the placement of a support request through to reporting the final outcome of the response• Perform hardware support for desktop, notebook, tablet or handheld PC devices including liaison with warranty and/or technical support• Perform software support for all supported devices’ operating system and standard software, authorized applications including Microsoft Office and NAV, and other end user software tools2. Assisting with network support• Management, configuration and programming of network connectivity equipment including switches, routers, wireless access points, firewalls, network security devices, and related equipment• Maintaining server hardware resources including hard drives, backup tape drives, data connectivity devices (SAN, NAS or remote storage)• Maintaining server software resources including server operating systems, server-based applications such as Microsoft Exchange, Microsoft SQL, Microsoft NAV• Monitoring data backup schedule and system, providing support as needed• Monitoring of network management applications 3. Software programming related duties• Assistance with development of the HPA web site and intranet through various means including page and form concept and design, page programming for back-end database connectivity, graphic element creation or alteration, functional improvements, etc.• Assistance with creating and managing reports and forms within Microsoft Dynamics NAV• Management of multi-container Microsoft SQL database 4. Extended security system management• Assistance in programming and management of the extended security network utilized for gate and video camera facilities across the port Show less

Certificate In Management Skills For Supervisors

Networking Systems, Network And System Administration/Administrator