Nicole Phaneuf

Nicole Phaneuf Email and Phone Number

Product Engineer, Real-Time @ Esri @ Esri
redlands, california, united states
Nicole Phaneuf's Location
Charlotte, North Carolina, United States, United States
Nicole Phaneuf's Contact Details

Nicole Phaneuf personal email

n/a
About Nicole Phaneuf

Nicole Phaneuf is a Product Engineer, Real-Time @ Esri at Esri. She possess expertise in problem solving, earth science, collaboration, data analysis, research and 5 more skills. She is proficient in Spanish.

Nicole Phaneuf's Current Company Details
Esri

Esri

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Product Engineer, Real-Time @ Esri
redlands, california, united states
Website:
esri.com
Employees:
5158
Nicole Phaneuf Work Experience Details
  • Esri
    Product Engineer Ii - Real-Time Visualization And Analytics
    Esri May 2024 - Present
    Charlotte, North Carolina, United States
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  • Esri
    Premium Arcgis Enterprise Support Specialist
    Esri Jan 2023 - Apr 2024
    Charlotte, North Carolina, United States
    Supporting advanced products including ArcGIS Velocity, ArcGIS GeoEvent Server, ArcGIS Workflow Manager, ArcGIS Notebook Server, ArcGIS Mission, and ArcGIS Monitor.Building relationships and establishing trust with Esri Premium Support users through daily contact/updates.Collaborating frequently with product engineers, developers, and technical managers to provide timely and effective solutions.Serving as a senior resource for colleagues in Esri Support Services.Mentoring new ArcGIS Enterprise analysts and assisting analysts supporting other technologies with learning how to deploy, utilize, and troubleshoot ArcGIS Enterprise.Continuing duties from previous ArcGIS Enterprise Support Analyst role.
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  • Esri
    Arcgis Enterprise Support Analyst
    Esri Jun 2022 - Jan 2023
    Charlotte, North Carolina, United States
    Provided high-quality technical support for Esri Support users through effective troubleshooting and clear articulation of solutions. This includes Premium users who receive daily contact/updates.Supported Esri users across all fields in the usage, configuration, and performance of ArcGIS Enterprise and related technologies.Maintained comprehensive case documentation in a customer relationship management system.Authored and edited articles available to internal and external users.Identified and logged defects for software improvements.
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  • Tulane University
    Undergraduate Research Assistant
    Tulane University Feb 2019 - May 2022
    New Orleans, Louisiana
    Developed a workflow for using GIS software to analyze the spatial movement of linear topographic features with the goal of making the method accessible to researchers with minimal GIS experience. This project was presented at the American Geophysical Union (AGU) Fall Meeting 2021.Utilized this method to build topographic/bathymetric profiles in ArcGIS Pro to analyze source-to-sink sediment flux.
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  • Tyler Technologies
    Gis Intern
    Tyler Technologies May 2021 - Aug 2021
    Troy, Michigan
    Handled enterprise-level data including building geodatabases on Microsoft SQL Server and creating custom locators.Built vector tile packages/mobile map packages/CAD maps and trained customer GIS personnel on creating these items.Analyzed customer data and guided agencies on making data more accurate and consistent.Responsible for finding own tasks, managing work schedule, and communicating with customers promptly and effectively.
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  • Staples
    Sales Associate
    Staples Jun 2018 - Jan 2019
    Monument, Colorado
    Aided in sales of technology and office supplies by communicating with customers, managing inventory, and conducting check-out.Helped the store achieve "Platinum" status recognition by corporate.
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Nicole Phaneuf Skills

Problem Solving Earth Science Collaboration Data Analysis Research Microsoft Office Time Management Team Leadership Geology Economics

Nicole Phaneuf Education Details

Frequently Asked Questions about Nicole Phaneuf

What company does Nicole Phaneuf work for?

Nicole Phaneuf works for Esri

What is Nicole Phaneuf's role at the current company?

Nicole Phaneuf's current role is Product Engineer, Real-Time @ Esri.

What is Nicole Phaneuf's email address?

Nicole Phaneuf's email address is ni****@****ech.com

What schools did Nicole Phaneuf attend?

Nicole Phaneuf attended Tulane University.

What skills is Nicole Phaneuf known for?

Nicole Phaneuf has skills like Problem Solving, Earth Science, Collaboration, Data Analysis, Research, Microsoft Office, Time Management, Team Leadership, Geology, Economics.

Who are Nicole Phaneuf's colleagues?

Nicole Phaneuf's colleagues are Adam Lovinus, 黄金凤, Emma Cheung, Jay Rajamohan, Mark Wicker, Nate Ferry, Dennis Smith.

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