✓ Delivery Management for a portfolio of customers totaling to a revenue of ~ 5M USD and a teamof 70+ resources across multiple geographies. Portfolio consisted of – Core platformimplementation (Guidewire, OneShield), Aplication support and maintenance, Quality Assurance services, CCM services and Mainframe upgradation services✓ Planning and delivery – providing delivery guidance, problem solving, escalation management,quality compliance, resource utilization and budgets✓… Show more ✓ Delivery Management for a portfolio of customers totaling to a revenue of ~ 5M USD and a teamof 70+ resources across multiple geographies. Portfolio consisted of – Core platformimplementation (Guidewire, OneShield), Aplication support and maintenance, Quality Assurance services, CCM services and Mainframe upgradation services✓ Planning and delivery – providing delivery guidance, problem solving, escalation management,quality compliance, resource utilization and budgets✓ Project schedule management, issue management, cost management, stakeholdermanagement, defining the communication plan and for status reporting✓ Customer management – Relationship building with key customer stakeholders and responsiblefor overall customer satisfaction✓ Experience in managing projects from cradle to grave – scoping, estimations, solution design covering both business and technical aspects, implementation and maintenance✓ Proven negotiation skills and ability to spot opportunities for business development✓ Excellent team building / conflict resolution skills and leadership ability✓ Proven IT consulting experience. • Extensively worked in the areas of IT system reviews, IT strategy creation, vendor product reviews and selection✓ Extensive experience in implementing enterprise solutions – component based and scalable applications✓ Leading multiple initiatives on change management and transition of core enterprise systems✓ Technology savvy professional✓ Hands-on on tools and technologies in the areas of Forms, Reports, Dashboards and BI Analytics (OpenText Exstream, Tableau etc.) Show less

Responsible for program delivery for the organization Key role in the growth journey of the organization (from 6 employees to 15 in 1.5 years). Successfully established policies and procedures for standardization of processes across various divisions in the company Worked extensively on vendor selection – Support customers in devising their IT strategy, create RFI and RFP’s, longlist and shortlist vendors, evaluate response Led multiple initiatives on change management and… Show more Responsible for program delivery for the organization Key role in the growth journey of the organization (from 6 employees to 15 in 1.5 years). Successfully established policies and procedures for standardization of processes across various divisions in the company Worked extensively on vendor selection – Support customers in devising their IT strategy, create RFI and RFP’s, longlist and shortlist vendors, evaluate response Led multiple initiatives on change management and transition of core enterprise systems Performed extensive business analysis and liaison with SME’s and business users. Instrumental in persuading the business primes to agree to completely automate key business (claims and reinsurance) processes. Planned & executed the implementation of major enhancements outstanding for last three years Conceptualized and implemented Business Intelligence programs for a customer that resulted in improved decision making and service delivery capabilities for the client Collaboration with vendor teams spread across multiple geographies. Developed and nurtured strong relationships with all stakeholders Managed all projects within budgets and on schedule with extensive focus on the quality Hands on experience on core Insurance Policy Admin systems such as DuckCreek, SSP Pure, Vertafore, Guidewire Policy Admin Show less

 Responsible for planning, tracking, communications, status reporting, and overall project performance  Responsible for risk management, issue management, and stakeholder management Led multiple implementations of enterprise wide applications and standalone business critical systems in India and in North American geographies Successfully managed projects up to budgets of $ 0.5 Million Played a key role in the areas of business development and marketing with a focus on… Show more  Responsible for planning, tracking, communications, status reporting, and overall project performance  Responsible for risk management, issue management, and stakeholder management Led multiple implementations of enterprise wide applications and standalone business critical systems in India and in North American geographies Successfully managed projects up to budgets of $ 0.5 Million Played a key role in the areas of business development and marketing with a focus on promoting the company’s image & marketability Contributed to the creation of multiple product assets of the organization and created knowledge assets for the company Played an important role in the setup of the policies and operational procedures for the organization as part of CMMI certification Conducted functional and technical discussions with key stakeholders and business users of the customer Show less

 Requirements elicitation, analysis and documentation UI prototype development Test scenarios and test case preparation and defect management