In my role as T&D Head cum HRBP at PMH, I have been pivotal in steering various HR functions, acting as a strategic advisor to business leaders with the aim of supporting the company in achieving its objectives. My focus has been on three core goals: continuously improving processes and performance management systems, stabilizing company operations, and preparing for expansion.Key Achievements: ► Employee Grading System (2020): Developed and implemented an employee grading system, providing a foundational framework for hiring and other HR processes. ► Company-Wide Bonus Scheme: Orchestrated the creation and communication of a comprehensive bonus scheme, effectively reducing staff turnover from 30% to 20% in 2021. ► Efficient Recruitment: Led a high-performance recruitment team to swiftly fill 20 positions within two weeks in 2022, essential for the launch of a new project. ► Retention Strategy: Formulated a compensation package that successfully retained 100% of the team during the acquisition of a new project in 2022. ► Performance Management System: Established a system to cultivate a performance-driven culture within the organization. ► Training System Overhaul: Set up a robust training system, focusing on mandatory training to ensure all employees possess the necessary licenses and skills for their roles.

As the Training and Development Supervisor at Ho Tram, I was responsible for managing all training activities within the resort. My role involved not only overseeing training programs but also expanding hiring channels to attract top talent.Key Achievements: ► Training Policy and System Development: Established a comprehensive training policy and reporting system, streamlining the training process across the resort. ► Training Program Design and Delivery: Crafted and conducted leadership, soft skills, and e-learning training sessions, averaging 2-3 per quarter, enhancing staff capabilities and performance. ► Event Management: Successfully orchestrated two major events, the YEP and business kick-off, boosting employee engagement and business alignment. ► University Partnerships: Negotiated and signed MOUs with four local universities and colleges, broadening our recruitment network and fostering educational partnerships.

Oversee all training programs for the sales staff, with a focus on enhancing the competencies of our sales team across the nation. Spearheaded the development and implementation of comprehensive training programs tailored for the sales team, aimed at elevating their skills and knowledge for nationwide operations.Key Achievements: ► Training Material Development: Conceptualized and designed an extensive training material system, encompassing onboarding processes, soft skills, product knowledge, and advanced sales techniques. ► Interview Skills Sessions: Successfully organized six interview sessions featuring candidates from renowned brands, which significantly contributed

I have been the primary lead in hiring for the FMCG and retail sectors, bringing top talent to some of the most dynamic and competitive industries.Key Achievements: ► Top Performer Recognition: Consistently ranked as one of the Top 5 billers in the company for three consecutive years - 2012, 2013, and 2014. ► Key Account Success: Successfully secured and managed major accounts such as Pepsi, Samsung, B.Braun, and Sanofi, contributing significantly to the firm's growth and reputation in the industry

In my role as a Recruitment Consultant, I have been at the forefront of talent acquisition, primarily responsible for hiring across various industries, excluding banking and manufacturing. My focus has been on understanding diverse industry needs and connecting them with the right talent.Key Achievements: ► Successfully met 100% of recruitment targets in 2011 ► Exceptional performance of 120% target achievement in 2012.