Phyllis H. Email & Phone Number

Bellingham, Washington Area

• Executive assistant to Chief Operating Officer and owners:
• Support Chief Operations Officer and owners, record Governance meeting minutes and maintain corporate records
• Schedule On-Call and tumor board assignments and track medical director site visits for nine pathologists in three offices using Momentum software;
• Ensure pathologists attain required continuing education credits to maintain American Board of Pathology certification and state medical licenses

Lynden, WA

• More Than 9 2 5 partners with you to ensure your success by:
• Uncovering new markets through targeted Internet research;
• Clarifying and simplifying communications;
• Getting you noticed in the media;
• Designing and editing your newsletters and brochures;
• Planning your seminars/workshops; and

Vancouver, B.C., Canada

• Supported the Associate Vice President of the Risk Management department and the Board of Directors of CUPP Services Ltd. (the commercial insurance section of Central 1):
• Prepared board packages and recorded meeting minutes;
• Created a style guide, a glossary and a dictionary of very specific risk management and commercial insurance terminology to ensure uniform style and formatting of websites, newsletters, and press releases;
• Researched best practices to compile questions for a Survey Monkey project, piloted user survey, analyzed results, and helped to reconfigure website to improve user experience and site security (and in the process.
• Volunteered on the Staff Committee, helping to organize the Summer barbeque for 500 staff, Children's Christmas Party for 375 children and parents, Adult Christmas Party for 1,000 staff and partners, and other staff.
• Volunteered on the United Way Committee, which reached their fundraising goals of $50,000 and increased staff participation with a higher percentage of donations, making these the two most successful years in the.

Vancouver, B.C., Canada

• Supported the Provincial Executive Director and BC Transplant Foundation Board of Directors:
• Prepared meeting packages and recorded minutes;
• Organized BC Transplantation Research Day, giving students at local universities a forum to present their theses to improve organ retrieval, transportation and transplantations;
• Organized Medical Advisory Committee meetings to bring together multi-disciplinary surgeons to discuss and set policies for organ transplants;
• Supervised staff and managed housekeeping, maintenance and security of office and clinic;
• Chaired staff committee to improve communications between staff and management;

Toronto, ON, Canada

• (In 2010, merged with two other not-for-profit safety training agencies to form Workplace Safety & Prevention Services)Supported the President & CEO and Board of Directors:
• Prepared board packages and recorded meeting minutes;
• In absence of CEO, used historical data to develop budget for the office of the President;
• Mined multiple data sources to compile a list of companies invited to the launch of a province-wide safety initiative, which has evolved into the CEO Leadership Network, and organized the launch event in conjunction.

London, England

• Over several distinct periods, I contracted through staffing agencies at:
• BP, including the Group General Counsel, and numerous Group Vice Presidents;
• Amoco (UK) Exploration Ltd (acquired by BP in 1999);
• Ealing Tertiary College (acquired by Hammersmith & City College January 2002) supporting the Chief Financial Officer and coordinating maintenance, security and housekeeping over four campuses; and
• Ealing Studios supporting the Managing Director, researching competitive film studios in Europe to determine the best marketing approach to rejuvenate the studio, and organizing tours of the studio and private.

Melbourne, Australia

• (Acquired by Société Générale in 1998)Supported the Director of the Melbourne office and 10 staff:
• Eliminated more than 50 obsolete phone lines and reorganized telephone system, reducing telephone expenses by $1,500 per month;
• Selected and installed voice messaging system to improve communications between Australia, England, and the United States;
• Enabled staff to share files by networking computers and implemented daily file back-ups;
• Studied travel expenses, canvassed for bids, and negotiated new contract with local travel agency to streamline travel planning and improve service for staff;
• Designed renovations to increase office space, negotiated contracts, and supervised construction project.