Specialize in Customer Experience and Product Adoption, building - maintaining tools and guidelines for Key Account as GS25, Ba Huân, TOA Group, AP Saigon Petro, Golden Gate, VACS, VNUK, A&T Group.

Set up in 2013 with a simple mission, Bright Network connects the next generation with the opportunities, insights and advice to succeed as the workforce of tomorrow.On each experience, I benefit from:- An introduction to the sector- Sector-focused skills workshops delivered by leading employers- Set project work to simulate what I’d do on an internship- Support, insight and guidance from the firms and recent graduates during the internship- Networking opportunities… Show more Set up in 2013 with a simple mission, Bright Network connects the next generation with the opportunities, insights and advice to succeed as the workforce of tomorrow.On each experience, I benefit from:- An introduction to the sector- Sector-focused skills workshops delivered by leading employers- Set project work to simulate what I’d do on an internship- Support, insight and guidance from the firms and recent graduates during the internship- Networking opportunities with my cohort of internship experience participants- Feedback on my performance and top tips for improvement Show less

RAV is a social enterprise that has been developed since 2017, using a public - private cooperation model that aims to develop food, beverage, and restaurant sector in Vietnam. The RAV is the pioneer and leader that guides Vietnam F&B industry towards its blooming era - delivering Vietnam the name "Kitchen of the world".As a Connector, I combine my passion for restaurant with my knowledge of the brand sale and marketing. I support and help my Team in sales promotion campaign, do market… Show more RAV is a social enterprise that has been developed since 2017, using a public - private cooperation model that aims to develop food, beverage, and restaurant sector in Vietnam. The RAV is the pioneer and leader that guides Vietnam F&B industry towards its blooming era - delivering Vietnam the name "Kitchen of the world".As a Connector, I combine my passion for restaurant with my knowledge of the brand sale and marketing. I support and help my Team in sales promotion campaign, do market research, give customer credit advice with the ultimate aim to attract more customers and build up a professional and luxurious Vietnam restaurant image. Show less

This is the first time and first hotel in Vietnam opening the Quality Assurance (QA) Internship program for student. Having taken the QA Internship position at Caravelle Hotel Saigon gave me great chance to gain experiences as well as valuable relationships eventually.As a QA Internship here, I combined my passion for hospitality with my knowledge of hospitality trends and hotel operation that I am so passionate about to conduct and analyze customer journey.Since its opening on… Show more This is the first time and first hotel in Vietnam opening the Quality Assurance (QA) Internship program for student. Having taken the QA Internship position at Caravelle Hotel Saigon gave me great chance to gain experiences as well as valuable relationships eventually.As a QA Internship here, I combined my passion for hospitality with my knowledge of hospitality trends and hotel operation that I am so passionate about to conduct and analyze customer journey.Since its opening on Christmas Eve 1959, Caravelle Saigon has gained renown for being at the heart of everything important in this great city. Within its walls, the hotel has been at the centre of significant historic and cultural events as well, beginning with its original design hailed at the time as one of the tallest and most modern buildings of its kind in Vietnam.As a Quality Assurance Internship, I have experience in:- Audit daily Hotel facilities - Guest Rooms - Hotel Services - Hygiene Inspection then write report & deliver Action Plans.- Quality Control systems: ► Managers on Duty report & follow up ► Conduct, analyse & deliver Action Plans for all guest satisfaction surveys in Revinate system, Online Travel Agents & Mystery Guest Program ► Write Standard Operating Procedure and Procedures & Policy Show less

I had been an F&B executive at La Villa French Restaurant for 8 months. My team were young, dynamic and hands-on ones.We had responsibilities in maintaining high levels of customer journey according to company standards, rotating in all areas of F&B operating including Bar, Restaurant & Food caller (Kitchen). La Villa French Restaurant is a creative space to explore French gastronomy at his own pace, in an environment designed to facilitate the best of what excellent ingredients… Show more I had been an F&B executive at La Villa French Restaurant for 8 months. My team were young, dynamic and hands-on ones.We had responsibilities in maintaining high levels of customer journey according to company standards, rotating in all areas of F&B operating including Bar, Restaurant & Food caller (Kitchen). La Villa French Restaurant is a creative space to explore French gastronomy at his own pace, in an environment designed to facilitate the best of what excellent ingredients could offer. From all standards & quality delivered, restaurant achieve "2018 Travelers' Choice in TripAdvisors".As a F&B executive, I learned:► Design Customer Journey mapping► French dining style knowledge & restaurant operating process Show less

Outgoing Global Entrepreneur & Talent is a chance for a young person to develop Leadership Qualities of self awareness, solution orientation, empower others & world citizenship while by living a cross-cultural professional experience. Project attracted 33 registration form and 2 candidates approved.To learn more information, go to:✔ oGE: https://aiesec.vn/pages/ge/oge.html✔ oGT: https://aiesec.org/global-talent

Develop leadership through a volunteering project contributing to the Sustainable Development Goals, with 3 main values are Experience new cultures, Make an impact & Challenge themselves.In charge of two main functions: HR and Organizing of the function. Program created 3 projects, attracted 11 exchange participants (including 7 people are AIESEC Vice president from other countries)To learn more about oGV, go to:✔ https://aiesec.vn/pages/gv/ogv.html