Paul Hayes
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Paul Hayes Email & Phone Number

Quality Improvement Facilitator at Royal College of General Practitioners
Location: Greater Northampton Area, United Kingdom, United Kingdom 15 work roles 2 schools
1 work email found @btinternet.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Role
Quality Improvement Facilitator
Location
Greater Northampton Area, United Kingdom, United Kingdom
Company size

Who is Paul Hayes? Overview

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Paul Hayes is listed as Quality Improvement Facilitator at Royal College of General Practitioners, a company with 677 employees, based in Greater Northampton Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at btinternet.com and a matched LinkedIn profile for Paul Hayes.

Paul Hayes previously worked as Interim Management Consultant at Pac Hayes Limited and Author at Self-Employed. Paul Hayes holds Bachelor Of Science (Bsc) (Honours), Health And Social Care, First-Class from The Open University.

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*@btinternet.com
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Profile bio

About Paul Hayes

An innovative, organised and highly motivated transformation and quality improvement manager. Prince 2 and Managing Successful Programmes qualified. A successful background in programme leadership and delivery in both the public and private sectors. Projects relating to quality improvement, service improvement, pathway and process redesign and product development. Excellent at relationship building across teams to support outcome delivery. With a strong emphasis on planning and governance through the entire programme / project lifecycle from inception through to implementation. A strategic thinker and innovator with excellent analytical and problem solving skills. Well organised with highly developed stakeholder engagement skills and leadership of direct and virtual reports. Strong communication skills across multiple business areas and excellent presentation, workshop organisation and facilitation skills. Currently working as an interim / contractor within the voluntary sector on NHS based programmes of work. Previously worked substantively for NHS both commissioner and provider organisations. Experience of working across all sectors of the healthcare system, with social care and the voluntary sector.Prior to the NHS worked in retail banking at Barclaycard. Within banking worked with leading third party providers in the credit card industry including VISA, MasterCard, APACS, Experian and FICO.

Listed skills include Change Management, Stakeholder Management, Public Sector, Governance, and 16 others.

Current workplace

Paul Hayes's current company

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Royal College of General Practitioners
Royal College Of General Practitioners
Quality Improvement Facilitator
london, greater london, united kingdom
Website
Employees
677
AeroLeads page
15 roles

Paul Hayes work experience

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Quality Improvement Facilitator

Current

Working through the Royal College of General Practitioners on behalf of NHS England to improve the quality of care in Primary care.

Jun 2024 - Present

Interim Management Consultant

Interim / contractor providing high quality programme and project management for the NHS and voluntary sectors.- Health service improvement / transformation / pathway change;- Quality improvement science methodology coaching and application in end of life care; - Planned and unplanned healthcare improvement;- Healthcare transformation from inception to.

Author

Self-Employed

ERUDITION: Adventures of many lifetimes. Published on Amazon 14th July 2021. https://www.amazon.co.uk/ERUDITION-Adventures-lifetimes-Paul-Hayes-ebook/dp/B099H99FCK/ref=nodl_Jack Oliver is studying his AS levels at Newton Secondary School. His main interests are playing rugby union, golf, the environment, cooking and the love of his life, Clare. Jack’s just.

Quality Improvement Faciltator

Proving quality improvement on behalf of NHS England within Primary Care.

Oct 2022 - Feb 2024

Interim Commissioner / Programme Manager

Milton Keynes, United Kingdom

Interim End of Life Care CommissionerProgramme lead for delivery of the end of life care strategy for Milton KeynesLead for the Enhanced Care Home Programme

Jun 2018 - Apr 2020

Interim Programme / Project Lead

London, United Kingdom

Programmes and projects deliverved include:- Building on the best Programme - working with 10 acute trusts across NHS England to further improve the quality of care for patients. Programme delivering improved patient outcomes and shared learning across the system;- Emergency Care Improvement Programme - commissioned by NHS Improvement to improve the.

Apr 2016 - May 2018

Interim Project Manager

Nhs Surrey Heath Ccg

Guildford, United Kingdom

Delivering a business plan for a primary care practice in response to whistleblowing and sustainability challenges;

Feb 2016 - Apr 2016

Interim Project Manager

London, United Kingdom

Project managed a premises move across London for the National Council for Palliative Care. Project delivered to time (time dependency), quality and budget.

Nov 2015 - Jan 2016

Interim Project Manager

Kettering

Providing strategy mentoring and support for the End of Life Care clinical lead at Kettering General Hospital. (End of Life care at Kettering General Hospital was rated as 'outstanding' at a subsequent Care Quality Commission inspection).

Oct 2015 - Nov 2015

End Of Life Programme Lead

Northampton, United Kingdom

As the 'end of life programme lead'​ I am leading a cross organisational programme of work to work to improve end of life services within Northamptonshire..The programme is in three stages:Stage 1 - Writing the strategy. Following engagement with health and social care providers, carers and the independent and voluntary sector across Northamptonshire I.

Sep 2013 - Sep 2015

Business Development Manager

Kettering

A successful Business Development Manager for Northamptonshire Healthcare NHS Foundation Trust. Responsibilities included:- Horizon scanning for opportunities to grow the NHS trust;- Procurement - managing bids and tenders to either retain existing contracts or secure new contracts for the trust. This included successfully retaining a contract to provide a.

Jul 2012 - Sep 2013

Commissioning Manager

Northampton, United Kingdom

Reporting t the Associate Director on the Long Term Conditions Team. Duties and responsibilities included:Project management of pathway changes including a large scale change to diabetes services. This change included the introduction of a community based multi-disciplinary team of clinical specialist to manage patients with complex needs and introduce a.

Jun 2009 - Jul 2012

Project Manager / Business Analyst

Northampton, United Kingdom

Programme and project manager over a number of years: Achievements included:- Project managed a £2m project. Working with Experian PLC on a new product development to provide an online application form for customers wishing to apply for card acceptance facilities. Real time decision back to the applicant with business process cut from 26 days to 4 days..

Oct 1995 - Apr 2009

Business Analyst

Northampton, United Kingdom

Providing high quality business analysis including process mapping, stakeholder management, requirements gathering, progress reporting and project governance. Projects worked on included:- Project Falcon. The introduction of a neural network based card fraud prevention system which tracks cardholders patterns of spending behaviours and identify any.

Oct 1985 - Sep 1995
Team & coworkers

Colleagues at Royal College of General Practitioners

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2 education records

Paul Hayes education

Education record

Bishop Stopford, Kettering
FAQ

Frequently asked questions about Paul Hayes

Quick answers generated from the profile data available on this page.

What company does Paul Hayes work for?

Paul Hayes works for Royal College of General Practitioners.

What is Paul Hayes's role at Royal College of General Practitioners?

Paul Hayes is listed as Quality Improvement Facilitator at Royal College of General Practitioners.

What is Paul Hayes's email address?

AeroLeads has found 1 work email signal at @btinternet.com for Paul Hayes at Royal College of General Practitioners.

Where is Paul Hayes based?

Paul Hayes is based in Greater Northampton Area, United Kingdom, United Kingdom while working with Royal College of General Practitioners.

What companies has Paul Hayes worked for?

Paul Hayes has worked for Royal College Of General Practitioners, Pac Hayes Limited, Self-Employed, Shil Uk, and Royal National Orthopaedic Hospital (Rnoh) Nhs Trust.

Who are Paul Hayes's colleagues at Royal College of General Practitioners?

Paul Hayes's colleagues at Royal College of General Practitioners include Rebecca Seldon, Jonathan Blay, Lidwien Bernsen, Katie Hopkins, and Jacob Flight.

How can I contact Paul Hayes?

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What schools did Paul Hayes attend?

Paul Hayes holds Bachelor Of Science (Bsc) (Honours), Health And Social Care, First-Class from The Open University.

What skills is Paul Hayes known for?

Paul Hayes is listed with skills including Change Management, Stakeholder Management, Public Sector, Governance, Stakeholder Engagement, Prince2, Project Delivery, and Management.

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