Poonam Doshi Email & Phone Number

Columbus, OH, US

Columbus, Ohio Area

• Managed relationship with business and IT stakeholder by being a primary liaison between the IT group, lines of business and other stakeholders for defining, planning, building and assessing the IT Projects portfolio
• Managed incoming new project work requests, assisted senior management with continuous portfolio management (status, projections, resource planning, new request monitoring), ongoing budget reviews (actual vs budget.
• Performed analysis to understand Demand/Capacity needs and resource utilizations, burn rates and budgets, worked directly with development teams to resolve conflicts and highlight portfolio changes, risks, etc.

Columbus, Ohio Area

Client: Nationwide Insurance CoSuccessfully managed middle tier (< $2 mil) projects through all phases of application development including defining scope, work breakdown structures, architectural reviews, resource and cost estimations and organizing the support model, Managed inter-departmental budget of $1.5M, coached and mentored peers in.

Columbus, Ohio Area

Developed capital request documents for key software application projectsDesigned business process modeling using conceptual data modelsChampioned improvements and modernization for call center technologies, systems, procedures and organizational changes for IT service desk