Phil Hamilton Email and Phone Number

Primarily responsible for the creation and management of desktop support services and engineering teams supporting 15 separate offices in the United States, Canada, and Mexico. • Managed a team of 31 technology professionals supporting approximately 3,000 end users• Recruited for and developed Desktop Engineering team responsible for managing end user client management tools and establishing hardware and software standards• Created processes and standards for tracking and returning leased equipment to ensure reduction and elimination of ongoing and significant late fee expense – Savings in first year were 75%• Aligned desktop support and escalation processes across all 15 offices and locations• Developed Asset Tracking process and standards to reduce and /or eliminate lost assets but ensuring chain of ownership processes and procedures

Responsibilities include Business Applications, Computer Operations, Telecommunications, Network Design, Development and Support with a staff of twenty data processing professionals.• Working with Agency leaders developed Share Service IT model to deliver economies of scale for full service technology support and design so that agencies can concentrate on core business deliverables• Designed and implemented charge back methodologies designed to deliver fees based upon actual services and resources used• Designed and coordinated build-out of new building space to support Gigabit ethernet across 12 floors, 8 companies and 700 employees.• Managed replacement of core networking and floor switches to support higher bandwidth• Researched, tested, and implemented replacement business application supporting Financial and project management systems used by multiple client agencies – local and remote – as a shared service• Coordinated onboarding of new client agencies belonging to multiple networks within Omnicom • Supported major Corporate IT consolidation initiatives across multiple networks that included the on//off boarding of hundreds of employees

Responsibilities include Business Applications, Computer Operations, Network Design, Development and Support with a staff of ten data processing professionals.• Selected and installed Powerhouse 4GL package and provided Project Management skills necessary to design and rewrite major business applications including Job Accounting, Cash Application, Client Statements, Invoicing, Traffic Management, and Receivables Aging.• Coordinated search, selection, and implementation of General Ledger and Accounts Payable Accounting packages which required extensive automated interfaces to existing applications, user testing and acceptance, and strong project management skills to meet aggressive deadlines• Successfully integrated and supported ten agency acquisitions and/or spin-off companies in 5 year period. This includes remote sites in Colorado and Connecticut.• Successfully interfaced desktop computer network to mainframe computer thereby providing simplified file transfer and graphics forms printing capability necessary for tracking agency work flow.

Managed a staff of 40 data processing professionals supporting business applications, network, voice/data communications, and computer operations.• Implemented the ORACLE Relational Database Management System into applications environment via the development of a Sales and Marketing database. • Eliminated 25% of Data Center hardware and ongoing maintenance expense through aggressive application streamlining and database consolidation efforts.• Reduced Telecommunication expense 50% annually by negotiating lower rates, enforcing efficient line usage, identifying software changes, and establishing controls

Managed a group of 5 Computer Programming and support professionals.• Using relational database technology, developed major strategic business application over 12 month period to support major business segment • Integrated 17 business acquisitions in four years• Managed the implementation of company General Ledger package for overseas subsidiary• Successfully streamlined system processing resulting in a $100K annual savings • Improved departmental efficiency by developing and implementing new Standards and Procedures

Member of the Accouting Team with responsibilities for Agency Accounting, Payroll, General Ledger, and Premium Note Processing.