Phil Hamilton Email and Phone Number

Direct and manage on shore team of 5 Business Systems Analysts, 6 Quality Assurance Analysts, and a 15 person off shore QA teamOwner of corporate IT quality system, determine testing strategy for both production and new development projectsLead team that successfully tested the development and release of Guidewire ClaimCenter and Claims Portal 8.x to Production. Accountable for all planned manual and automated testing, directed performance and load testing activities, responsible for the planning and coordination of UAT testing activities.Project Manager for legacy system data conversion project for both commercial and personal lines of business.Managed and coordinated the use and scheduled code deployment activities for 18 Development, Test, UAT, and Production environmentsDirected legacy system testing activities and rate revisions for all lines of business

Direct and mentor 8 senior-level QA project leads in the planning and execution of software testing activities for new and existing products. Improved software quality and reduced defects by implementing new automated functional test and load test strategies. Created key testing metrics. Implement corrective and preventive actions for software quality related issues.

Remotely managed six person on-shore distributed QA team and 12 person contractor off-shore group.Directed all aspects of software quality in compliance with the company quality procedures.Created testing project schedules, managing and distributing work of all QA personnel across multiple projects.Key participant in both internal and external ISO and FDA audits, passing each with no non-conformity issues.Devised effective strategy for cross-training QA staff on multiple products, enhancing team technical expertise and flexibility

Supervised and guided a six person project team, provided estimates to project managers, and delegated tasks to QA team members.Designed and developed automated test scripts and implemented automation strategies for two major projectsDeveloped detailed software verification project plans, tracking key metrics on team and project performance.Built and maintained the corporate engineering development and test lab. Utilized virtualization (VMWare) to ensure efficient usage of all available hardware resources.Performed critical on site and remote software upgrades and provided in-depth product training to clients and their staff.