Phil Fitzpatrick Email and Phone Number

Provide direct hardware and application desk-side and remote user support for Apple and Windows clients at Lamont Doherty and Morningside facilitiesManage archiving system using SamFS on Solaris utilizing two Quantum ADIC tape librariesSupport Android, Blackberry, iPhone and other smartphone clients using BIS and ExchangePerform network administration, monitoring and trouble resolution for Ethernet and WiFi networkingAdminister NAS systems primarily from QNAP for file services and user backupSupport AV functions from production to recording and streamingSpecify, recommend and purchase hardware and software

Supported a team providing IT support and training for users at six production facilities based throughout NYPlan, install and plant networking including switching and Ethernet and fiber terminationPerform software and hardware support and administration for local MPIX servers, Windows XP server over HPUX on Novell NDS and Windows directory and Windows 2000 servers on MS Active Directory networkSuccessfully executed an HPUX UNIX and Novell NetWare 3.12 to Microsoft Windows 2000 migration and as an integral part of the team moving five Kraft facilities to the company wide domain Active Directory Direct support for AS400 clients and mobile RF terminalsAdministration and first tier support for telephony systems including Lucent Merlin and Definity PBXAssist with configuration and support of PLC systems from Allan/Bradley and ModiconSpecified, budgeted and purchased all IT related equipment for six facilitiesDeveloped and supported a systems web presence for Kraft Northeast systems and local plant HR use