Senior Merchant Success Manager
CurrentI have developed some entirely new skills during my time with the Success Team. Microsoft Power BI and then Looker were completely new to me when I started out. I now consider myself proficient in both. I have also developed some strong analytical skills by using these data tools. I find the data side to my job fascinating. I use the data to identify growth opportunities and present them to my merchants. This often leads to account growth when implemented. I also particularly like the business development calls. I much prefer to communicate through video calls than via email. It is far more personal and allows me to express and impose myself better. This is when I'm really in my element.I am also very results orientated so it's great to have clearly defined targets to chase and achieve. It keeps me on my toes and allows me to excel.