Phil Hernandez Email and Phone Number

As a key member of the Quality Assurance Engineering team, I serve as the Hardware Subject Matter Expert (SME) and a strategic resource for the organization. In this role, I collaborate cross-functionally with all departments to enhance operational processes and optimize data management.Key Responsibilities:• Process Improvement & Data Management: Partner with cross-departmental teams to identify and implement improvements in quality processes and data management workflows, driving efficiency and accuracy.• Training & Development: Lead the training programs for new and existing Quality Assurance Inspectors, ensuring they are equipped with the skills and knowledge required for success.• Problem Resolution Support: Collaborate with the problem resolution team to identify root causes and implement effective solutions to quality-related issues.• Change Management: Provide expert guidance and support for the seamless integration and implementation of new projects and process changes.• Technical Expertise: Conduct data mining and develop programming solutions to facilitate the transition to a new SAP ERP system, ensuring a smooth and effective system conversion.This role underscores my ability to drive continuous improvement, deliver impactful training, and leverage technical expertise to support organizational growth and success.

I bring expertise in aerospace fasteners and internal ERP systems, driving operational efficiency and supporting key organizational initiatives.Key Contributions and Responsibilities:• ERP System Expertise: Developed training tools for onboarding new employees in the ERP system, collaborating with the Human Resources Department to streamline training and improve employee proficiency.• Database Optimization: Led efforts to align and correct part number databases, addressing discrepancies resulting from acquisitions to ensure accuracy and consistency.• Cost Savings Initiatives: Identified and eliminated unnecessary testing processes, delivering a cost savings of $30,000 while maintaining product quality standards.• Product Lifecycle Management: Contributed to the development of an efficient purge process for life-limited products, ensuring compliance with regulatory requirements and operational efficiency.• Certified Quality Engineer: Recently appointed as a Certified Quality Engineer for internal B/E customers, responsible for providing technical assistance, managing corrective and preventative actions, and supporting quality improvement efforts.• 5S Auditing Team: Selected to join the 5S auditing team, tasked with ensuring compliance in Operations and Quality areas and promoting a culture of organization and continuous improvement.This role highlights my ability to combine technical expertise, process improvement skills, and a commitment to quality, delivering measurable results and supporting organizational goals.

Leadership training, Mastermind Groups, One-on-one coaching, just some of the reasons I look forward to every morning. Coaching is about many things. It is about developing emotional intelligence and conscious awareness. In business, coaching is a leadership behavior that lies at the opposite end of the spectrum to command and control, and in effect addresses the whole person, not just ‘the role’ and business issues.The process is diverse and expansive, such as dealing with the immediate obstacles that are preventing growth, personal communication and impact as well as building the vision and plan against a life’s dream and goal. In summary, coaching is about the marriage of a persons’ potential with performance. The context is to allow people to learn rather than teach them.

Was KLX from Dec. 2011 till Feb. 2019 Boeing acquisition.Product knowledge expert and continuous improvement activities.My role is to advance the business with my subject matter expertise and help increase revenue and profits by reducing cost. I love our culture and am privileged to be in a position where I can model our guiding principles within our organization.I strive to find continuous improvement opportunities to make our company the best in our industry. Having been in several positions throughout our organization has given me the acumen to help KLX Aerospace succeed. I also enjoy promoting the concepts of the OZ Principle of accountability within our organization by being part of the OZ Champion leadership team.I am a self-motivated individual who strives for excellence, not perfection. I enjoy collaborating with others as part of highly effective teams. I look forward to coming to work to discover how little changes can make my company a leader in our industry.In September of 2011, our company restructured the organization, my responsibilities did not change, only my title and who I report to. I look forward to continued excellence and improvement in the coming years. Additional responsibilities include: Develop training tools for on boarding new employees in our ERP system. Create an access matrix for new employees. Responsible for reporting and managing cancelled part numbers in the system. Revamp the life limited items process globally. Create a metrics to monitor activity globally..

In this leadership role, I leveraged the OZ Principle framework to drive cultural transformation and foster positive change within the organization.Key Contributions and Impact:• Leadership Development: Demonstrated the value of accountability and the OZ Principle techniques to peers and senior leaders, influencing a cultural shift toward ownership and responsibility.• Team Collaboration: Collaborated with a team of champions to implement initiatives that reshaped employee beliefs and behaviors, driving alignment with organizational values and goals.• Cultural Change Management: Spearheaded efforts to reduce negative beliefs within the workforce, leading to measurable improvements in employee satisfaction and engagement.This experience has been pivotal in my growth as a leader, enabling me to contribute to meaningful, lasting change within the organization. I remain committed to promoting accountability and fostering a culture of continuous improvement.

Integral part of the Engineering Department. Duties include providing technical aerospace hardware expertise to the organization; responsible for internal/external customer support. Also involving site visits to customers for trouble shooting and corrective action responses. Assist all phases of the business with technical knowledge, with Procurement for accuracy of commodities purchased, with Sales for product knowledge and customer support, with Operations for identifying possible escapes, and with Quality in training and providing technical knowledge to the inspection department. Also assisted the Director of Quality with technical knowledge where needed.

Managed all aspects of the Quality Assurance Department, facilitated process improvement efforts within this fast growing business unit. Led Quality management meetings as well as forums to improve processes within the organization. Developed and led Quality training programs involving cross-functional teams. Led root cause corrective action team internal/external. Championed the Quality/Certification portion of a Lean/Six Sigma project to improve Operational processes, (20% improvement in on-time delivery to the customer). Oversee all aspects of incoming receipts and inspections. Managed an efficient team of inspectors and helped to reduce incoming backlogs in addition to all the duties of the Quality Manager below.

Successfully led Middle Management Team (formerly TQM) mentored and motivated a cross-functional team to affect positive change within the organization. Responsible for compliance/adherence to CASE, FAA-AC-0056, ISO 9001, AS9102, AS9120, and BOEING D1-4426 Quality. Successfully facilitated numerous customer and vendor audits for approvals to various industry standards for the business. Also responsible for maintaining compliance to U.S. Government Quality requirements and maintained approvals to their QSLD (Qualified Supplier List for Distributors) program.

Duties included the day-to-day managing of the Quality Department and assisting the Quality Manager in running the department. Responsible for the TQM (Total Quality Mgmt) program by bringing together cross-functional teams to collaborate on process improvement throughout all areas of the organization. Responsible for motivating and implementing change within each department.

Worked closely with customers on implementation of delegated inspection authority. Colaborated with supply chain to improve performance and quality of product. Ran quarterly management review meetings for continuous improvement.

Managed a team of five inspectors, ensuring that hardware met industry and customer requirements. Scheduled and trained the team in various aspects of the job, focus on continuous improvement. Mentored and coached subordinates to improve skills.

Inspector responsible for product compliance to blueprint and customer requirements, including disposition of non-conforming material. Provide training and tutoring to other inspection personnel. Responsible for specific customer Quality requirements for Boeing/Douglas, Bombardier, Lockheed Martin. Experience with thread gauging equipment, optical comparator, digital vernier caliper/micrometer, ring/plug gauges, sharp eye for details .

Responsible for multi-task operations including pulling product for order filling, stocking inventory, receiving product, identifying/marking product. Driver- delivery

Hired as the first driver for the company, responsible for delivering ordered parts to customers in and near the Miami International Airport area, approx., 10-mile radius.