Responsible for developing strategic, long term partnerships with cities, institutions and key customers to support their transition to net zero – through both electrification and hydrogen.Led the inception of the HYDESS (Hydrogen for the Production of Sheffield Steel) consortium to secure funding for Hydrogen supply chain feasibility.PMO lead for E.ON’s bid for Bristol City Leap, a unique, first-of-its-kind project to become Bristol’s long term energy partner, transforming the city through the investment of more than £1billion through a joint venture to support the delivery of the UK’s first carbon neutral city by 2030.

Reporting to Director of B2B OperationsFour direct reportsDeveloping & leading the strategic transformation of B2B Operations, creating an organisation capable of supporting the B2B business of the future and supporting the B2B strategy in ensuring our operation is setup to deliver the commercial, customer and people targets through data analytics, external benchmarking and end-to-end operational process reviews and improvements.

Reporting to Director of B2B CommercialSix direct reportsRole developed from establishing a stable pricing platform through to customer ledpricing strategy, into development & delivery of strategic change.Key AchievementsSustained cultural change - Formulated and implemented complete redevelopment of pricinggovernance, decision-making and operational implementation (price change) processes, increasing customer satisfaction (internal & external) whilst minimising margin leakage and maximising decision optionality.Pricing-led business transformation - inspired B2B Exec to make fundamental changes to customer price journey as a part of wider business transformation and driven from customer immersion, investing in pricing strategy to improve customer satisfaction via NPS and reduce churn risk.Delivery of pricing & commercial strategy - led the agreement and implementation of measuresto address loss-making customers and deliver greater pricing consistency across channels.Completely redeveloped pricing strategy ahead of CMA-driven market change. Core driver in delivery of £4m in incremental EBIT in 2017.

UK StrategyStrategy formulation, leadership and delivery - Development and agreement of strategic decisions to support, guide and drive decision making in Retail strategic direction – long-term challenges from the threat of substitution (energy efficiency) and strategic partnership reviews to maximise added value

Reporting to Head of Pricing & Costing2 direct reportsValue - Implementation of multiple price changes in the residential energy markets, delivering an incremental return in excess of £1bnOrganisational change – Re-integration of residential pricing and costing teams, enabling full visibility of changes to cost base at granular levelOperational efficiency – redeveloped the price change process and models guiding decision making, greatly reducing implementation time and maximising delivery flexibilityCommunication – Development and presentation of pricing “dashboard” providing key performance indicators to team, business leaders and peers

Reporting to MD6 direct reportsR3: GroupBusiness Consultancy & Insurance HoldingsTurnover £3.5mProject Management – successfully managed the introduction of a range of insurance products to a major retailer; managed data migration activities following business acquisitions worth an annual Gross Premium of c£5m; managed the development of in-house broker systemsSystems Management – Centralised the management and operation of the IS function, stripping out unnecessary costs and upgrading the infrastructure across different business units Organisational Change - Built a successful IS team, with a culture built on multi-skilling and flexibility, with capabilities covering Systems build, systems test, Website development, Network operations and desktop support and the extraction and development of M.I.

UtilitiesTurnover £12bnCommercial Analysis – Successful business and contract valuation of between £1m and £1bn (supporting the acquisition of a major retail gas business), Power Purchase and Gas Supply AgreementsSystems development – Leadership of pricing systems development, working across teams and organisations to support a commercial gas business of c60k customersProject leadership – residential market product development, Pan-European energy supply