Phil Speight is a Resource Planning Manager at Salford Royal Foundation Trust. He possess expertise in management, project planning, team leadership, contact centers, workforce management and 18 more skills. Colleagues describe him as "Phil has excellent Resource Planning skills combined with an understanding of the broader business and the impact of resource planning on costs and profitability. He is highly adaptable and capable of working under conditions of constant change. He has the ability to quickly build and modify complex new planning models that are always well structured and easy to understand.
Passionate about his subject and with excellent communication skills at all levels, Phil is able to translate the most complex of Resource Planning processes into layman's terms for Operational Managers, Team Leaders and or Agents to understand. One of Phil's key strengths is his knowledge of Workforce Planning Tools and his remarkable ability to almost digest the entire user manual with ease. His knowledge retention is first class.
Phil was a valued and well respected member of the team, someone who could always be relied upon to deliver results and push the boundaries on all aspects of Resource Planning. I would not hesitate in recommending Phil's work and would hire him again in the future." and "I worked with Phil for approx 3 years whilst at NHS Direct. He was a great asset to both operational and project teams displaying enthusiasm, can do attitiude and a desire to motivate others to the cause.
He had excellent knowledge of the teleopti application and significant knowledge in work force management and planning. We worked through some complex work force issues delivering innovative, collaborative and practical solutions - not easy in a unionised and public sector environment!
Most of all I enjoyed working with Phil - we got the job done but had fun at the same time !"
Listed skills include Management, Project Planning, Team Leadership, Contact Centers, and 19 others.
