Phil Werner Email & Phone Number

•Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts and service departments).•Planning and developing short and long-term goals and objectives annually.•Effectively communicating with the office manager on a weekly basis to review departmental forecasts and expenses.•Paying close attention to daily operations, recommending and creating improved… Show more •Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts and service departments).•Planning and developing short and long-term goals and objectives annually.•Effectively communicating with the office manager on a weekly basis to review departmental forecasts and expenses.•Paying close attention to daily operations, recommending and creating improved courses of action where necessary.•Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.•Providing dealership management with monthly reports on the financial condition of the dealership.•Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the dealership owner.•Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.•Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.•Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency.•Overseeing the hiring and training of all department managers.•Maintaining an enthusiastic attitude to build positive employee attitudes and morale.•Overseeing and maintaining compensation plans for all employees.•Creating cost-effective advertising programs and merchandising strategies for the dealership.•Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints. Show less

Auburn Hills

Supervised 8 sales and servive district managers. Generated and tracked sales revenue as well as assisting dealers improve their operations toward prifitabilty. Responsible for 90+ dealerships in the stae of Michigan