Phil Lloyd, Pmp, Csm, Cspo Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Oversaw a team to deliver a data platform including data preparation, ETL, enrichment, harmonization, rationalization, curation, and data annotation as well as a set of solutions for data visualization, exploration, and scientific computing. Delivered a Data Catalog application to be used to read/write/update metadata from multiple data sources and other storage areas to generate necessary data catalogs for publishing data assets to solutions for a biopharmaceutical company.Directed a team to deliver a data improvement initiative to improve the quality and reliability of data by establishing data governance; implementing a new data architecture; and creating intuitive dashboards empowering better, data-driven decisions for 24 Hour Fitness.

Houston, Tx

Led a team to provide a next-generation Microsoft SharePoint environment by upgrading the client from SharePoint 2013 to SharePoint 2019 in addition to creating a mobile-friendly experience when accessing sites from mobile devices for Raising Cane’s Restaurants, L.L.C.Oversaw a team to deploy Microsoft Exchange 2016 servers and decommission Exchange 2010 installations which improved the health of the environment and mail flow for Camden Development Inc.

Houston, Tx

Led a team of 80+ resources with a CAPEX of $2.43M and an OPEX of $0.23M to implement PowerCurve Originations, a new credit engine from Experian, to improve revenue and gross margin by 30% for Direct Energy, a Centrica company.Oversaw a team of 60+ resources with a CAPEX of $0.44M and an OPEX of $0.03M to develop the capability to add and fulfill non-commodity products as stand-alone items at any time during the customer’s lifecycle attaining a 2019 non-commodity $1.4M revenue target for Direct Energy, a Centrica company.Directed a team of 40+ resources with a CAPEX of $0.20M and an OPEX of $.01M to enable autopay in the enrollment journey across any channel realizing a 50% increase in CLV for enrolled customers for Direct Energy, a Centrica company.

Remote Work

Led the development and implementation of IT governance for vulnerability management and patching in a configuration management program to eliminate redundant processes and create one standard process for patching to remediate vulnerabilities which reduced the time to rollout patches into Production.Led a UNIX OS remediation center to remediate vulnerabilities on infrastructure components classified as low to high at risk of creating negative financial impact. This effort resulted in a significant reduction of the medium and high vulnerabilities identified therefore minimizing the overall risk.

Remote Work

Governed several programs in a complex network portfolio of 100+ projects to deliver data, voice, internet, and satellite into new facilities, expansions, and renovations for NiSource and TransCanada.o Led a team of 25 IT Program Managers, Senior IT Project Managers, and IT Project Managers located in North America and South America.o Reduced the lead time to procure data circuits with the third-party vendor resulting in 30% more bandwidth and VoIP projects being delivered on time.o Turned around 100% of the WiFi program from red status to green status by engaging resources earlier in the project lifecycle and obtaining authorization for third party vendors to execute work upon design approvals.o Returned 75% of the Facilities program from red status to green status by canceling old projects with outdated technology solutions with new projects, created local programs to improve the utilization of resources working in the same location on projects, and engaging technical resources at kickoff to minimize missed requirements. Managed an international, complex IT portfolio of 300+ infrastructure programs and projects as a Global Portfolio Manager for The Dow Chemical Company.o Directed a team of 50+ IT Program Managers and Senior IT Project Managers located in North America, South America, EMEA (Europe, Middle East, and Africa), and India. o Minimized the number of escalations of projects reported in red or yellow status by 25% by reviewing Get-to-Green plans.

Atlanta, Ga

Managed a global, complex data center virtualization and consolidation program with a CAPEX of $52.6M to design, procure, and put into effect the infrastructure to support application migrations into a next generation data center environment for SITA.

Atlanta, Ga

Worked with the VP of Project Services to consolidate three project management groups into one EPMO and create standard project management processes utilizing PMBOK following the merger of John H. Harland and Clarke American to manage all projects across the new Harland Clarke enterprise.Managed a project team of 50+ employees to launch a new security service product to provide bank customers with the ability to receive faster reimbursement of funds when check fraud is committed generating an estimated $12M in annual revenue.Oversaw a datacenter consolidation program consisting of two datacenters, one facility power upgrade, and the migration of one mainframe with a budget of $16M to optimize datacenters which increased efficiencies and reduced expenses.Directed a project team of 82 employees with a budget of $5M to standardize the company’s internet and mainframe ordering channels with minimum customer impact.Managed a project team of 60+ employees and SAP consultants with a budget of $10M to merge specific back office business processes of two companies, John H. Harland and Clarke American, and migrate those processes from Peoplesoft to SAP to utilize one ERP system.Managed a project team of 100 employees and contractors to implement a government mandated change to Daylight Savings Time (DST) across the company’s systems, applications, and technical devices without disruption to the business.

Atlanta, Ga

Formulated and implemented the strategy to introduce Wireless as a new core service offering through the implementation of seven prioritized IT projects.

Atlanta, Ga

Directed a large, complex project for the state of Georgia to support all phases of efforts required to meet aggressive time requirements to complete financial audits for both a major federal program and state program for payments to its providers.Led the creation of a baseline application architecture across all functional areas to deliver a high-level blueprint of current and future directions of applications and their interaction models by functional area for a technology architecture workshop for Highmark.Oversaw the development and implementation of an IT process model to improve current client processes for managing, developing, implementing, and deploying new product development and technology enhancements of the IT architecture across the software development lifecycle for Cigna.Managed the development and implementation of an infrastructure engineering and implementation process guidebook to support technology implementations for Cigna.Led the creation of the IT change & release management process utilizing the ITIL framework for BP, formerly British Petroleum. This IT service management process helped deliver projects providing energy products and services to support fuel for transportation, engine lubricants, petrochemicals, and energy for heat; and other projects to reduce costs for exploration activities, produce petroleum products, and develop renewable energy technology.Managed the account summarization and projection analysis phase of a large system integration project to implement Metify account summarization, Metify account redefinition, and Wired for OLAP reporting to utilize Metify ABM for John Hancock.

Southfield, Mi

Designed the application architecture for an enterprise web application consisting of 40 screens, 30 reports, and over 50 application objects for Ford Motor Company.Designed the technical and application architectures for B2B transactions with suppliers for the development of an enterprise web application consisting of 30 screens and 10 reports for Ford Motor Company.