Phil Brown Email & Phone Number

Melbourne, Vic, Au

Working on Azure Integration Services with a Public Services sector organisation as part of overall platform transformation, managing a small team of Capgemini people in collaboration with different vendors across cross-functional teams in a hybrid Agile, fixed price, engagement.

Helping develop organisational capability in Agile ways of working, with teaching, mentoring and participating in Communities of Practice. SAFe, Scrum, scaling frameworks, Lean, and more

Multi-team engagement with a big four bank, iteratively building up Agile ways of working as part of a structuring initiative across one part of a large integration program.

Working with a top tier Insurance underwriter, I am responsible for creating and delivering the Release management capability on a critical business technology transformation program

Working with a 'big 4' Australian bank, I worked across two teams as Scrum Master and Agile Delivery lead, with additional responsibility for team management, project coordination and release management

Melbourne, Australia

Dubber provide cloud-based call recording and voice BI/AI services to Service providers globally. I worked with different Agile teams on various parts of the platform. Scrum and Kanban team development and practice, continuous improvement at team and program level, requirements management liaising with product management. Project and release management responsibilities.

Melbourne, Australia

Dimension Data is an international provider of solutions in IT support and managed services, digital business implementation and transformation, part of the NTT group. I was part of a team managing requirements for product changes on the flagship customer portal, using cutting-edge UX practice and UI technologies to provide a delightful client experience when viewing data on service provision, integrating notably with ServiceNow. In one of the organisation's first Agile teams, I was actively involved in Dimension Data's digital transformation, implementing the Scaled Agile Framework (SAFe) for solution development.

Melbourne, Australia

CrownBet (now BetEasy) was an online wagering business that was part of the Crown group, and a joint venture between Crown and BetEasy. I was responsible for end-to-end management of strategic projects and operational enhancements to business areas including payments, finance and customer service. My evolving role saw important input to CrownBet's continuing adoption of Agile project management and software engineering methods and practices. In that capacity I was an early pioneer of Agile adoption and worked as ScrumMaster/Iteration Manager with teams on various projects as required. As a product owner, I ensured that business requirements were clearly communicated, and managed products and features through the SDLC. As a project manager, I coordinated across all areas of the business, as well as with Crown, to ensure that projects delivered successful outcomes.

Melbourne, Australia

Resolve provides Dynamic Case Management solutions to customers ranging from Ombudsmen to Energy companies. As part of the Solution Design team, I discovered customers' requirements and designed solutions to fit. Working in various Agile/Scrum roles, I was part of a team enhancing Agile practices and processes across the organisation. The role included Stakeholder analysis and management, Requirements elicitation, analysis and management, Solution scope and design including Functional Specifications Documentation. Technical implementation work involving MS SQL Server backend and Resolve platform configuration.

Melbourne, Australia

Contracting to the Telco solutions team, I was responsible for analysis, problem-solving, design and implementation on various projects related to the InfoVista deployment at Telstra. Stakeholder & requirements management, issue analysis and tracking, Change management, solution assessment. OSS integration with Perl on Solaris.

Asia-Pacific

In an all-rounder role in the APAC professional services team, I worked on diverse projects involving activities in Pre-Sales, Business Analysis, Project Management, Solution Design and implementation including integration to customer systems environments. I was also responsible for training in the region, notably delivering projects at Telstra providing close to 1 million AUD revenues over the period. On a technical level, this involved Windows, Solaris and Linux platforms, coding in Perl, HTML and Javascript, LAN, WAN and Next Generation networking, virtualisation platforms notably VMware, MS Office, Visio, Project, Adobe Acrobat, Captivate and Photoshop.

Les Ulis, France

At the head office in France, I started in the documentation team producing technical documentation for the entire platform (Oracle application, Client applications, Data collection entities and adaptors). In the Education department, I designed and developed training courses and delivered training to customers worldwide. I managed partner communications and the certification program, and developed internal and external web functionality for the activity. Windows server configuration, LAN networking, Carrier technologies, MS Office, Adobe Framemaker, Sharepoint, PHP and Perl.

Paris, France

A dot-com startup, we created O-CIS as a platform for online language services (Translation and teaching). I created the prototype and business plan, liaising with venture capital organisations and investors.

Paris Area, France

I was responsible for the Foreign Language Training activity at LCI, and also worked in pre-sales and translation.

Master Of Business Administration (Mba)/Masters Of Information Systems Management, Business Information Systems & Projects

Business Information Systems for a Rapidly Changing World, Systems Project Management, Information Systems Risk and Security, Leading.

Phd, Computational Linguistics

I completed the first year of this demanding program - leaving for industry with the equivalent of an MPhil

Dea (Mphil), Applied Linguistics

Master Of Arts (M.A.), Applied Linguistics

Education record

Education record