Philip Bune Email & Phone Number

United Kingdom

Tasked with producing core product technical documentation and training material used within the company.

Erecting marquees, pole tents for private and corporate events, installation of electrical generators and lighting systems.

Newbury, Berkshire

Providing EMEA, International technical support across the companies’ range of video routing, master control, software, hardware monitoring systems. Using CRM systems such as Salesforce and Jira to record and process support issues to diagnose issues, onsite installation and commissioning, TAM for key accounts as a first point of contact for issues. • Provide remote, phone and onsite support to both technical and non-technical issues on live broadcast systems.• Mentoring, training new staff and customers on the company’s product range. • Installation commissioning ensuring documentation handovers for work carried out.• Hardware utilising SMPTE standards, SDI, UHD, IP, NMOS infrastructure.• Proprietary hardware utilising systems based on Windows OS and .NET, SQL Express.

Reading, Rg1 4Az United Kingdom

Broadcast repair company technical sales position with the primary role of generating new business to current and new clients within the broadcast, education, and AV industries.• Generating sales through new client leads, cold calling and mailing.• Calculate client quotations and administer client accounts.• Pre-sales technical assistance and sourcing products to meet customer specifications.• Designing and creating sales material for electronic and paper promotions.

overseeing of a group of engineers on the day to day operations within the helpdesk, liasing with departments regarding issues that have arisen with customers equipment that the helpdesk department were unable to rectify.

Responsible for providing worldwide customers with after sales service on the full range of Quantel broadcast and film products, using telephone and remotely diagnosing to fault find, organising the supply of replacement parts from remotely operated warehouses worldwide an engineer visits when needed.

Repair and maintain equipment down to component level for customers and company stock. Visiting customer’s offices to maintain and repair their equipment when needed.

Manufacture of equipment from plans, and fabrication of wiring.Service diagnose and repair equipment down to component level for service stock, visiting customers for on site repairs and upgrades.

Education record

Education record