Phil Byrne Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

As Practice Director in consulting I’m responsible for both the growth and client success of Pega’s financial services portfolio. As well as creating an environment for the successful delivery of Pega’s CRM and Intelligent automation products, I’m also responsible for working with clients on strategies for driving ongoing adoption.

Sydney

I led Professional Services for Australia & New Zealand. I was accountable for the capability and career development of the members of the team to ensure that the team continues to be a centre of excellence for the delivery of BAE Systems market leading Financial Crime and Cyber Security solutions.I worked closely with the APAC MD, GM of Sales and Delivery Director to support on our regional business strategy. The role extends to delivery quality, customer success, resource utilisation and running the P&L for the professional services business.

Sydney

BAE Systems Applied Intelligence NetReveal provides risk, fraud and compliance solutions to financial services and government clients across the globe.As a Portfolio Manager I provide the strategic framework for conceiving and implementing BAE Systems projects. I have led delivery and consulting engagements with clients in Australia, Singapore, Indonesia, Malaysia and the Pacific islands.✔ Successfully delivered a AUD Xm major system upgrade of a financial crime platform for Australia's largest bank leading a team spread over Sydney, Melbourne, Malaysia and Singapore✔ Successfully delivered a MYR Xm program to CIMB Bank Malaysia. The solution was the Banks first enterprise AML platform and delivered on CIMB's business case✔ Developed an ISO 31000 based risk management and assurance framework for supporting the delivery of NetReveal projects over $200k

Norkom Technologies was acquired by BAE Systems in early 2011 to strengthen BAE’s Cyber security offering. Norkom was integrated into NetReveal (now Commercial Solutions), a business unit of BAE Systems Detica following the acquisition.This role with Norkom was largely focussed on delivering market leading Financial Crime amd Compliance solutions to Tier 1 and Tier 2 financial institutions.✔ Successfully delivered Australia’s first enterprise AML/CTF & Sanctions solution to a financial services institution✔ Conceived, designed and implemented a healthcheck program that supported the re-engagement with Norkom clients to identify ways to technically and functionally optimise their production solutions. The program resulted in new cross-sell opportunities with key Australian clients and is a model that BAE Systems JAPAC clients still benefit from today✔ Guidance to clients on best practice for delivery of AML/CTF programs, leading to compliance with local AML/CTF legislation

AAPT is a provider of communication services to the Australian market.Selected as a Business Consultant for AAPT’s transformation program, known as ‘Hyperbaric’. This AUD XXm program focussed on delivering a new self-service oriented Consumer business model leveraging a single next generation technology platform.Worked within the programs Financial Management System stream to:✔ Re-define the credit risk and collection strategy for the new AAPT business✔ Definition of requirements for the credit risk and collections technology solution✔ Design, review and approval of the re-defined Consumer Credit Risk Scorecard and on-boarding workflow✔ Role definition and Recruitment for the credit risk, fraud and collections business functionsProgram Results:"In May 2008, Paul Reynolds, the CEO of TNZ, was able to announce to the TMF World conference in Nice that massive progress has been made in only 12 months. Over 50% of customers have been migrated to the new platform. AAPT now offers only 17 plans compared with the previous complexity and confusion of over 2000 plans. Provisioning has moved from weeks to days. The bundling rate has risen to 75% through the ease of use of the platform. Online sales have risen to 25% through the availability of the easy to use, flexible self serve platform."

Master Of Project Management, (Risk Management)

Graduated Highest Achiever Overall - 2011

Breakthrough Leadership Program