Reena Dewangan Email & Phone Number

Sydney, Australia

As a Resource planning coordinator, I manage the planning and placement of our consulting team on projects and am responsible for maximising these resources' utilisation to achieve business goals. This includes the placement and onboarding of new consultants and skill management of the consulting team. I Manage the Resource Assignment process for a group of Consulting Solution Executives (CSEs) • Maintain and build relationships with Consulting Sales and Delivery to understand Resource Management needs • Understand resource skills and service offerings to appropriately place onto projects • Lead weekly Resource Management call with CSEs to discuss open and upcoming project needs • Support Resource Management team in ensuring that Resource Management decisions will meet revenue goals

Sydney, Australia

•Co-ordinate the end to end administration of the client engagement from onboarding to completion of the engagement•Submission of engagement documentation in various Risk Management systems for approval•Preparation of engagement and annual arrangement letters•Liaising with senior stakeholders throughout the AARC practice to progress engagement through the life-cycle of the engagement•Creating job codes in SAP and getting approval from partners•Various system setup for the Audit and Risk Management team

Bangalore, India

Responsibilities: •Building a weekly report for the manager and onsite team•Booking meeting rooms, diary and email management as per requirement •Drafting assessment memos, reports, minutes of the meeting and other documents using word processing database and spreadsheet•Proactively identifying and troubleshooting technical glitches in the automated calculators and suggesting them for amendments to be made•Collaborating with team members on planning and prioritising work•Reviewing work of staff to check for errors and monitoring the employees’ timesheets for accuracy•Preparation of Microsoft PowerPoint presentation for training & mentoring the new recruits on the technical aspects of tax law in different batches•Mentoring and assisting colleagues in solving queriesAchievements:• Excellence in team management quarterly Award, EY, India (January 2016)• Anticipated the problem and prepared a spreadsheet reference document for junior employees to understand the software in Dutch

Bangalore, India

Responsibilities:•Processing and screening of VIP clients organiser with excellent attention to detail•Co-ordination with seniors for prioritising client work•Mentoring the new employees, responding to all the technical and non-technical queries•Handling various admin work in the team along with seniors for managing tax return status•Liaising with Compliance Engagement Service team for the status update•Preparing on hold tracker and liaising with the team for the status update•Reviewing assessments prepared by junior employees within a short deadlineAchievements:•Spot award (Excellence in Client Support), EY, India (May 2015)•Spot award (Excellent Quality), EY, India (December 2014)•Extra miler Award (Highest Utilization), EY India,(July 2014 )

Bangalore, India

Responsibilities: •Preparing assessments for various clients•Drafting memorandum for assessment within the tight deadline•Drafting emails for missing client information after consulting with seniors• Following up with stakeholders for missing information•Sending reminders for follow up on missing information & updating all the necessary tools•Reporting to seniors for priority tax return preparation & keeping them updated with tax return status•Preparing Dutch tax return for expatriate/local employees/cross-border commuters of individual clients Achievements:•Learned Dutch taxes in 6 weeks and then worked on live tax returns •Extra miler Award (Highest Utilization), EY India, (August 2013 )•Prepared Microsoft word template for tax provider fee computation and saved 1,470 minutes for 98 tax returns

Bangalore, India

Responsibilities:•Guiding the customers about the specifications of various courses by understanding their needs•Monitoring and arranging the distribution of promotional materials•Coordinating with and reporting to managers to carry out campaigns•Coordinating with the human resource team of different corporate offices for promotional activities•Answering client questions about course fee and easy payment methods•Creating sales report on a weekly basis for manager•Conducting marketing activities for sales lead generation and maintaining client records•Promoting the distance learning programs offered by ICFAI University through various resources•Executing marketing strategies and campaigns for promoting the courses offered by the ICFAI University•Ensuring high levels of customer satisfaction through excellent sales service•Making outbound calls and communicating with customers to sell University coursesAchievements:•Satisfied a customer and he then recommended the course to his contacts and they too enrolled for the same course•Consistently met the quarterly target furthermore appreciated by the manager in the team meeting

Post Graduate Diploma In Management, Management Course (Dual Specialisation - Finance & Marketing)

Bachelor Of Commerce, Business/Commerce, General