Phil Conroy Email & Phone Number

Melbourne, Australia

Manage local ICT environmentDevelop ICT standards and local Acceptable Use PolicySoftware developmentProvide support for local users including remote sales staffCoordinate services with external vendors Procure and maintain hardware and softwareBackup local Windows, VMware and Unix serversManage and mentor junior support staff

Develop Standard Operating Procedures for ICT service delivery, change management, security and disaster recoveryLotus Notes consultation

Manage global IT infrastructureDevelop and maintain Lotus Notes applicationsManage and mentor IT support staff Hands-on operation and support of internal IT systems, including local desktop support and server backups On-call support and problem resolution for overseas offices and remote staffOrder and maintain register of hardware and software Assist with preparation of IT budgetManage PABX and security systems Manage company domain names and corporate websiteLiaise with external vendors

Customer-focused Lotus Notes and Domino development and administration for multiple Global organisations including Linfox, Whirlpool, Toyota, Hallmark, Yamaha and Daimler-ChryslerConduct pre-sales demonstrations of the IBM/Lotus product suite

Developed Lotus Notes applications Assisted in the developing the strategic direction with regards to hardware/software and helped define policiesAssisted in national server hardware upgrade which involved capacity planning and software standardisation in addition to the task of physically upgrading the hardware

Ferntree was taken over by General Electric in April 1996 to become known as GECITS) Responsibilities and Duties Responsible for the Sydney region of GECITS (4 sites running NT Server/Lotus Notes)Development of internal Notes-based applicationsManaged small team of junior staffAssisted in the developing the strategic direction with regards to hardware/software and defined policies in conjunction with senior managementPerformed server hardware/software upgradesManaged services and support contract with third party vendors

Develop and support International Department's LAN, PC hardware and softwareManage the department's budgetIdentify and arrange computer training needs of the departmentSupervise and develop junior staffLiaise with systems vendors and information providers to co-ordinate the installation and operation of their systems

Develop and support the Bank's main Dealing Room systemAssist in the provision of computer systems to support the International Department's business

Developed and maintained a PC based Short Term Money Market system which recorded and processed daily reports from Short Term Money Market dealers

Assisted in the development, maintenance and documentation of mainframe based information systems written using a variety of languages including Natural, Fortran and COBOL

Diploma Of Information Technology, Information Technology

Bachelor, Science; Maths

Higher School Certificate