PROFESSIONAL EXPERIENCEHas over thirty-eight years of experience in the areas of project management, data management, resource coordination, staff training, asset utilization, presentation / training material development, job set-up optimization, and administration.A very Tech-savvy Project Manager, versed in all aspects of project management from inception to completion. Excels in process reengineering and improvement.ACCOMPLISHMENTSUPS• Project Coordinator for ORION.• Project Coordinator for PAS (Region)• Project Coordinator PAS (District)• Developed hundreds of MS-Access databases for data mining information for cross functional needs. These databases have saved thousands of (what was previously, manually intensive) hours of searching through data.• Trained and mentored many people at UPS.• Set up local intranet http and ftp servers for field support technicians that allowed for better control of work orders and communications.• Developed an electronic notification and communication system for high value packages for additional security. System was later incorporated nationwide.• Developed internal reporting systems for the Claims and Loss Prevention department by utilizing desktop applications which improved turn-around time and reduced costs.• Redesigned clerical positions by incorporating the computer workstation into job set-up which increased productivity, reduced handling and enhanced ergonomics.• Redesigned office layout for Customer Service Telephone Center that allowed for increased capacity which eliminated a planned expansion which would have been a considerable expense.SRSAWeb Site Administrator / Designer• Designed, built and administers the web site for the Southeastern Rett Syndrome Alliance – a non-profit 501(c)(3) agency www.serett.org