Philip Conner Email & Phone Number

Lexington, Kentucky Area

• Conduct build and system configuration in EPIC
• Execute the SDLC (Software Development Life Cycle) of EPIC
• Support workflow design
• Develop and maintain documentation in internal ticketing system
• Active participation in all phases and activities related to their scope of work within the SDLC
• Execute quality management plans

Lexington, Kentucky Area

• Serves as a subject matter expert and resource to managers and staff on human resources issues
• Responsible for reviewing applicants and screening potential candidates including initial screening interviews. Checks references and is responsible for the entire recruitment and on-boarding process
• Coordinates and administers all benefit plans, including FMLA
• Coordinates and actively participates in new employee orientation
• Meet with newly onboarded Physicians and… Show more
• Meet with newly onboarded Physicians and explain benefits

Lexington, Kentucky Area

• Developed and implemented a new hire training schedule and courses
• Lead training sessions and responded to staff questions during sessions; well versed in all aspects of business and Revenue Cycle processes and remained up-to-date with all KMSF systems
• Maintained ongoing training and educational opportunities for employees in coordination with all State and Federal regulations and in areas that would improve employee development and improve capabilities
• Served as the point… Show more
• Served as the point of contact for the KMSF Learning Management System (LMS). Create web-based trainings and uploaded to the LMS
• Developed and implemented a retraining program for existing employees

Lexington, Kentucky Area

• Partnered with facility employees for training on EPIC software training platform, which handles the basic workflow of a physician practice
• Provided end-user support for multiple office locations and monitors open issues for follow-up with appropriate supplier or individuals
• Worked cross-functionally with internal team members to identify process improvements and customer issue resolution
• Provided on- site support for newly onboarded physician practices
• Provided… Show more
• Provided employee training for transfer of existing electronic health records to updated database ensuring HIPAA compliance Show less

Lexington, Kentucky Area

-Direct consumer sales and marketing of Google products such as Chromebook, and Chrome internet browser. -Served customers with direct product training after closing sales leads.-Ensured a positive customer experience with every customer by exercising professionalism, resourcefulness, and excellent customer service soft skills.

• Partnered with internal and external customers in placing product orders and ensuring customer satisfaction
• Actively worked problem resolutions by using appropriate tools or escalates to appropriate personnel
• Personally, responsible for over $100,000.00 of add-on sales after initial product orders in 2010
• Collaborated with outside sales representatives to follow up on sales leads, build relationships, and close sales

Lexington, Kentucky Area

Lexington, Kentucky Area

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bachelor'S Degree, Business Management With And Emphasis In Human Resources

Regular/General High School/Secondary Diploma Program