Developed, innovated and delivered training to all areas of the business including management as part of two major IT projects Achieved pass marks of over 97% which exceeded business objectivesTravelled the UK for two years, training and providing technical IT support Due to expertise in SharePoint became a key player in the wind down operation supporting the imminent closure of the FSS (Forensic Science Service)Provided consultation across all the UK labs in areas where I was considered an expert

Ensured all crime submissions were recorded, delivered and billed in a prompt and efficient manner, whilst meeting all deadlinesDealt with customer queries (primarily from the police) in a polite and professional manner Found results, returned exhibits, transferred exhibits/case files and ran reportsProcurer, risk assessor and First Aider for my departments

Purchased aircrew clothing and equipment for the armed forcesMaintained stock levels of all items under my management and doing so within a strict budgetLiaised with contractors to ensure delivery and manufacturing requirements were metAttended and chaired meetings with contractors, engineers and commercial officers to discuss production and consumption patternsTraining CoursesPerformance Management, Assertiveness, Working Efficiently, Effective Communication and Personal Development. These courses were conducted by db learning whilst working for MOD.First Aid, Risk Assessment Level 1, Manual Handling and Trainer for Trainers (ILM Award)IT CoursesMicrosoft Excel, SAP, livelink, E-Procurement and SharePoint