Philip Hackett

Philip Hackett Email and Phone Number

Senior Customer Service & Operations Manager at ZINGLean Six Sigma Master Black BeltProcess & Operational Transformation @ Zing
united states
Philip Hackett's Location
Greater Sheffield Area, United Kingdom
About Philip Hackett

I have exceptional leadership skills which I use to develop and motivate others to achieve targets. I demonstrate a strong ability to manage projects from conception through to successful completion whilst managing relationships effectively with all key stakeholders.Using Lean Six Sigma methodology I consistently drive process improvement within HSBC for customers, the business and our people.Any process improvements I make are calculated and strategized decisions based on strong data collection, root cause analysis and problem solving tools.

Philip Hackett's Current Company Details
Zing

Zing

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Senior Customer Service & Operations Manager at ZINGLean Six Sigma Master Black BeltProcess & Operational Transformation
united states
Website:
zing.net
Employees:
45
Philip Hackett Work Experience Details
  • Zing
    Senior Zingcare Manager, Uk
    Zing Nov 2023 - Present
    Sheffield, England, United Kingdom
  • Ida Red Music Studio
    Owner
    Ida Red Music Studio Oct 2014 - Present
    Sheffield, United Kingdom
    Music production studio, offering high end multi-track recordings at affordable rates
  • Hsbc
    Senior Change Leader
    Hsbc Jun 2018 - Nov 2023
    Sheffield, England, United Kingdom
  • Hsbc Retail Banking And Wealth Management
    Senior Process Consultant
    Hsbc Retail Banking And Wealth Management Oct 2017 - Jul 2018
  • Hsbc Retail Banking And Wealth Management
    Process Consultant
    Hsbc Retail Banking And Wealth Management Apr 2016 - Oct 2017
    Sheffield, United Kingdom
  • Virgin Media
    Business Improvement Manager
    Virgin Media Jun 2012 - Apr 2016
    Sheffield, United Kingdom
    Driving operational excellence and a culture of Continuous Improvement using Lean Six Sigma methodology throughout Virgin Media

Philip Hackett Skills

Six Sigma Customer Experience Green Belt Accreditation Management Project Management Contact Centers Sound Design Change Management Black Belt Process Improvement Call Centers Service Delivery Project Delivery Lean 1a Accreditation Yellow Belt Accreditation Sound Editing Live Sound Lean 1b Accreditation

Philip Hackett Education Details

Frequently Asked Questions about Philip Hackett

What company does Philip Hackett work for?

Philip Hackett works for Zing

What is Philip Hackett's role at the current company?

Philip Hackett's current role is Senior Customer Service & Operations Manager at ZINGLean Six Sigma Master Black BeltProcess & Operational Transformation.

What schools did Philip Hackett attend?

Philip Hackett attended Sheffield Hallam University, Sheffield Hallam University.

What are some of Philip Hackett's interests?

Philip Hackett has interest in Science And Technology, Arts And Culture.

What skills is Philip Hackett known for?

Philip Hackett has skills like Six Sigma, Customer Experience, Green Belt Accreditation, Management, Project Management, Contact Centers, Sound Design, Change Management, Black Belt, Process Improvement, Call Centers, Service Delivery.

Who are Philip Hackett's colleagues?

Philip Hackett's colleagues are Tom Parsons, Nalin Rupasinha, Aleksandr Lugin, Joe Holdsworth, Kenno Lootsmann, Sonu K., Irina Jakubovits.

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