Highly motivated and experienced Branch Manager with 15+ years leading a successful electrical wholesaling branch in Orange, NSW and 37 years experience in the industry. Proven ability to drive sales, manage inventory, and build strong customer relationships. Strong work ethic, adaptability, and a commitment to providing exceptional service. Proven expertise in implementing new systems and processes while maintaining a customer-centric approach. Responsible for all aspects of branch operations, including sales, inventory management, expenses, customer accounts, supplier negotiations, and staff management. Consistently exceeded sales targets and maintained high customer satisfaction ratings. Developed and implemented new systems and processes to improve efficiency and profitability. Led the branch team in providing exceptional service to the electrical trade and commercial markets. Actively involved in mentoring and training new managers and staff members. Successfully launched and managed several new branch locations. Managed budgets, prepared business plans, and presented financial information to senior management. Skills Sales & Marketing: Customer relationship management, sales negotiation, lead generation, market analysis. Inventory Management: Stock control, purchasing, forecasting, warehouse management. Financial Management: Budgeting, expense control, financial reporting. Operations Management: Process improvement, team leadership, staff training and development. Systems & Technology. Communication & Interpersonal Skills: Excellent verbal and written communication skills, strong interpersonal skills, proven ability to build and maintain strong relationships.