Philip Swift

Philip Swift Email and Phone Number

Senior Incident Manager at Calyx @ CALYX
Philip Swift's Location
Nottinghamshire, England, United Kingdom, United Kingdom
Philip Swift's Contact Details

Philip Swift personal email

n/a
About Philip Swift

An experienced I.T/Computer Engineer with a dedicated and professional approach to problem solving, maintenance, repair and security. Experienced with leading brands in the I.T and communications industry, with the primary focus to exceed expectations for customer service and delivery; whilst ensuring optimum equipment uptime and effective usability. Possesses excellent interpersonal and communication skills and the ability to develop and maintain mutually beneficial internal and external relationships. Enjoys being part of a team as well as managing, motivating and training, and thrives in pressurised and challenging working environments.

Philip Swift's Current Company Details
CALYX

Calyx

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Senior Incident Manager at Calyx
Philip Swift Work Experience Details
  • Calyx
    Senior Incident Manager
    Calyx Aug 2022 - Present
    Nottingham, England, United Kingdom
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  • Parexel
    Incident Manager
    Parexel Apr 2018 - Present
    Nottingham, United Kingdom
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  • Family-Care
    Career Break
    Family-Care Jul 2016 - Feb 2018
    View
  • Walgreens Boots Alliance
    Principal Project Engineer / Technical Lead
    Walgreens Boots Alliance Sep 2015 - Jul 2016
    Nottingham, United Kingdom
    • Project Management, Implementation and Delivery• Stakeholder and Change Management• Environmental Application Testing and Compatibility Management• Deployment Planning and Delivery of Windows 7, IE11, Office 2010/2013 to 6500+ user base• Route Cause Analysis and Fault Resolution• Active Directory, Micosoft Azure and Office 365 Administration• Group Policy (GPO) Administration• End User and Data Migration Planning and Delivery• Zero Touch Software Delivery and Upgrades via SCCM 2012• Providing Guidance and Support to Junior Engineers• Out of Hours Remote Support• Desk side and Remote Support Win7, Citrix, VPN, Office 2010/2013, Bespoke Applications• PowerShell Scripting
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  • Dollar Financial Group
    Lead Windows 7 Roll Out Engineer-Assistant Project Manager
    Dollar Financial Group Apr 2014 - Sep 2014
    Nottingham, United Kingdom
    Responsible for onsite and back office support engineers, To Ensure Win 7 Roll Out and Full Disk Encryption hits target dateFault Resolution and Route Cause AnalysisSoftware Delivery via Altiris & PDQ DeployActive Directory Administration, and Bespoke Financial Software Administration and Support
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  • Computacenter
    Boots Head Office Onsite Engineer
    Computacenter Jun 2013 - Dec 2013
    Nottingham, United Kingdom
    Windows 7 Rollout Refresh Laptop and Desktop Build, Configuration, Patching and DeploymentDesk side and Remote Support Win7 and XP, Citrix, VPN, Office 2007/2010, Bespoke ApplicationsUser Migration from XP to Windows 7, With considerable fault resolution experienceActive Directory and Email administration and supportHardware Upgrade, Repair and installation, Software installation inc System Centre 2012 (SCCM)
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  • Various Short Term Contracts
    I.T Support Engineer / Helpdesk Engineer
    Various Short Term Contracts Jul 2009 - Jan 2013
    Nottingham, United Kingdom
    Supporting various user base’s of up to 5000 Windows 95 through to Windows 7 Providing Telephone, Email, Deskside and Remote Support to internal, external and clinical users.Monitoring and administration of Email and Web Filtering Systems, e.g. Bloxx, Surf ControllActive Directory administration and supportHardware Repair and installation, Software installation, Configuration and installation of Network and Local Printers and Data Backup Supporting a wide range of bespoke software as well as Microsoft Office 2003-2007
  • Castle College
    I.T Support Co Ordinator
    Castle College Sep 2007 - Dec 2008
    Nottingham, United Kingdom
    Providing management and support for 14 Help desk and Site Engineers across up to Nineteen Campus’sCollaborating with Infrastructure and third parties to ensure a Continually Robust and Secure Network is maintained throughout the organisationPlanning and analysis various departmental software and hardware roll outs and system buildsResponsible for all software and hardware purchasing, licensing and leasing Providing support for a user base of approximately 7000, Student, Academic, Clerical and Support ServicesMaintaining a physical support presence during PC Based Examinations and Student Admissions
  • Ibm Boots
    Helpdesk Analyst
    Ibm Boots Jan 2007 - Aug 2007
    Nottingham, United Kingdom
    Providing support for head office PC users, Store Epos systems and Mainframe access and pricingSupporting Windows XP, Lotus Notes and Microsoft Office Support for store controllers (mainframe servers) Handheld RF Devices, Printers and Card Readers Siemens Telecoms switch management for internal phone networkRemote installation of software and hardwareRecording calls onto help desk system (Remedy) and assign to the relevant outside resolve group
  • British Telecom
    Provision Manager
    British Telecom Oct 2005 - Nov 2006
    British Telecom Nottingham
    Responsible for ensuring adequate infrastructure, routing and civil engineering works have been completed prior to providing service, ISDN, Telco and Broadband (Local Loop Unbundling) Copper Overlay Team leader for staff of 26 in Managerial absence, as well as providing training for software applications usedProgramming and Timing of Exchange Management Console and Line Testing
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Philip Swift Skills

Active Directory Microsoft Exchange Technical Support Software Installation System Deployment Citrix Windows 7 Windows Xp Vpn Networking Remote Desktop Servers System Administration Virtual Private Network Hardware Help Desk Support Laptops Switches Windows Information Technology Infrastructure System Center Configuration Manager Routing Computer Repair Security Telecommunications Bmc Remedy Printer Support

Philip Swift Education Details

  • Peoples College
    Peoples College
    Systems Technology/Computer Systems Technology

Frequently Asked Questions about Philip Swift

What company does Philip Swift work for?

Philip Swift works for Calyx

What is Philip Swift's role at the current company?

Philip Swift's current role is Senior Incident Manager at Calyx.

What is Philip Swift's email address?

Philip Swift's email address is ph****@****xel.com

What schools did Philip Swift attend?

Philip Swift attended Peoples College.

What are some of Philip Swift's interests?

Philip Swift has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Human Rights, Animal Welfare.

What skills is Philip Swift known for?

Philip Swift has skills like Active Directory, Microsoft Exchange, Technical Support, Software Installation, System Deployment, Citrix, Windows 7, Windows Xp, Vpn, Networking, Remote Desktop, Servers.

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