Philip Chao Email & Phone Number

San Diego, Ca, Us

San Diego, Ca, Us

• Designed a high-impact pop-up advertisement for company’s new product, aligning with the company’s branding and marketing strategy.• Iterated on high-fidelity visuals in Figma based on feedback from stakeholders.

San Diego, California, United States

Strava Mobile App: Designing a Search Bar & Filter Feature• Conducted extensive user research, including primary research, interviews, and surveys, to identify users’ problem of an overloaded homepage with information that didn’t match their needs.• Designed the search bar and filter feature through prototyping, user testing and surveys, leading to users expressing a desire for Strava to adopt this feature.Simbe Robotics Website: Developed a Tabbed Interface• Developed a tabbed interface with infographics on the homepage to highlight the store's product success with retail partners, based on user interviews that revealed users frequently scroll and seek demonstrated product impact.• Achieved a 32% increase in usability ratings from low to high fidelity designs by continuously iterating on UI designs with a user-centered approach through moderated and unmoderated user testing, utilizing Figma and Maze.co.Created a Worldwide Natural Landscape, Conservation and Animals App• Creating the only unified platform providing information on worldwide natural landscapes, conservation, and animal database, with tailored content for both casual and expert users.• Led the entire design process, from user research and defining the problem statement to creating personas, wireframes, full brand design, and prototype testing, resulting in users perceiving the app as fully developed.• Chose user-centered designs based on multiple rounds of low-fidelity wireframe survey results and testing, which led to an 89% user satisfaction rating for ease of usability.

San Diego, California, United States

• Redesigned a confusing volunteer application workflow using user testing and layout improvements based on design principles, resulting in a 50% increase in new weekly volunteers.• Increased on-site volunteer staffing by 50% through consistent community outreach, reaching 150 volunteers per week allowing 22% increase of medically tailored meals served.• Developed a Mileage Reimbursement Program, driving a 300% increase in weekly volunteer driving commitments.

San Diego, California, United States

San Diego, California, United States

• Designed advertisements that enhanced the hotel's recognition.• Conducted user research and data analysis to inform design decisions.

San Diego, California, United States

• Proactively educated and guided new hires through the onboarding process, contributing to the development of over a dozen capable baristas and fostering a strong team environment. • Assumed a leadership position, providing tasks to employees and ensuring all duties were met when management was not present.

Ux/Ui Design

Designlab UX Academy is an intensive program that provides students with the essential UX/UI skills to excel as Product Designers.

Bachelor'S Degree, Sociology