I am an experienced insurance professional with extensive experience in advising on and executing strategy focused on achieving business improvement and continually improved levels of operational efficiency. I have worked on a number of strategic projects where outcomes delivered have achieved increased market awareness, customer satisfaction, significant cost reductions, market innovation and the ability to offer highly competitive products / services, all contributing to business improvement. Another key area of expertise is my ability to lead teams through organisational change, as a result of implementing new / improved processes, and / or the introduction of new products / services. I am a consistent high performer, who has been recognised for efforts across various areas of the business. Examples of achievements as a reflection of my success to date include: ► Recognised for work performed in relation to representing the business / product area (CTP) at company level and industry level► Experienced in leading key projects, such as the roll out of new insurance cover, building new communication systems to encourage increased levels of employee collaboration, and other projects focused on achieving optimum efficiencySpecialties:✔ Insurance✔ Business Improvement✔ Change Management✔ Product Development✔ Project Delivery✔ Operations Support ✔ Process Improvement✔ Industry representation✔ Stakeholder Liaison✔ Business Analysis