Philip Jones Email & Phone Number

Cirencester, Gb

Didcot, England, United Kingdom

Scientific Computing - Project and Support for all laboratory equipment

Cirencester

1. Adaptimmune Pharmaceuticals - IT Consultant - Science Projects2. Nationwide Building Society - Disaster Recovery Support

Royal Wootton Bassett

IT Manager (redundancy) Feb 2010 to Mar 2017“To ensure maximum availability of computer systems throughout the region”Responsible for the following;• A team of 8-10 people, supporting 350 associates across 8 sites • Day to day management of all IT systems, ensuring that all SLA’s are met• Working across all business functions to aid in delivering value to the business• Training & development of team members plus end-user training on good practice• IT budget control to ensure that the business gets good value• Negotiation and renegotiation of all contracts, plus procurement of all IT hardware• Hands-on support, 1st and 2nd line, Windows, Active Directory, Exchange, VMWare• To ensure that all IT policies are adhered to• Produce a monthly report to the business on all IT aspectsAchievements:• Achieved SLA every month for 7 straight years• Several major office refurbishments and new builds across Europe• Delivered a full Microsoft Skype for Business Unified Communications platform• Delivered complete SIP voice network saving 85% of telecoms costs year on year• Consolidated 7 small data centers into 1 central data center• Project Manager for Global Payroll replacement• Introduced the first apprenticeship scheme into the companySystems Administrator Sept 2007 to Feb 2010• Server builds and maintenance• Physical (Dell) & Virtual (VMware)• Data backups and restore (Symantec backup exec & Veeam)Senior Desktop Support Engineer May 2005 to Sept 2007• Providing onsite and remote support for 350 associates• Software & Hardware support, Image builds, roll-outs & upgrades• Remote connectivity, smartphones & printing

Wilts & Glos

1. Plantronics - Desktop & Server Support2. Gartmore - Lotus & Server Support3. Dyson - Desktop Support4. Gloucester City Council - Desktop Support

Swindon, United Kingdom

• Supporting up to 14,000 remote users on Windows 2000, Office 2000, Lotus Notes 4, 5 & 6• UNIX AIX, Trend Scanmail, Tivoli Storage Manager, Quick Place, Webmail, Lotus iNotes• Remedy, GSX monitoring, RAS and BES server• Server builds + Server support

London

1. Price Waterhouse Cooper - Desktop Support2. Accenture - Desktop Support3. SwissRE - Lotus Notes Administrator4. Ernst & Young - Desktop Support5. Merrill Lynch - Desktop Support6. Allied Dunbar - Helpdesk7. Herbert Smith - Desktop Support8. Citizen Advice Bureau - Helpdesk

Mcsa Microsoft Server 2008 (70-646), Pass

Mcts Microsoft Server 2008 Active Directory (70-648), Pass

Mcts Microsoft Windows Server 2008 Network Infrastructure (70-291), Pass

Comptia Security+ (3902), Pass

Mcp Microsoft Server 2003 Mcp (70-290), Pass

Mcp Microsoft Windows Xp (70-270), Pass

City & Guilds, It Infrastructure & Hardware