Philip Lau Email & Phone Number

California, United States

California, United States

Provide assistance to Genentech staff with on-site meeting coordination.

Santa Clara, California, United States

Business Travel Manager for both the AC Hotel Santa Clara and AC Hotel Sunnyvale properties. Prospect for new accounts and help retain relationships with current accounts. I work with client partners to negotiate and set up corporate rates at each individual property for their individual travelers.

Corporate sales selling office technology and IT services to clients in the Silicon Valley territory. Prospect and cold call potential clients to set up appointments with potential clientele.

San Jose

-Handled Silicon Valley and California State Association clientele and assisted to help book events inside the San Jose Convention Center-Planned and hosted client events ranging from 10-30 clients at sporting events, Broadway shows, concerts, and private tours resulting in retaining a key target accounts-Plotted event spaces utilizing Convention Center.

San Jose, CA

Small group sales and booking for Western Region Corporate & Association market segment of 299 rooms or less.

San Mateo

-Closed corporate and SMERF (Social, Military, Education, Religious, Fraternal) sales contracts by responding to RFPs, phone and email inquiries-Attended local state association events, Convention Visitors Bureau, and nationwide event planner conferences-Re-solicit previous clients through email introduction and cold calls

-Provide executive support for the Director of Catering and team of Catering Sales Managers-Collaborated with department heads to plan monthly all hands meetings from start through execution, responsible for communicating event details and changes to hotel staff on a daily basis-Coordinated banquet details and client amenities with appropriate vendors and.

Check guests in/out; Provide concierge service; Reserve guest rooms and room blocks using Portfolio Reservations System; Sell upgrades to suites; Create and review daily arrival reports to ensure check-in procedures are carried out smoothly; Occasionally take prospective guests on room tours; Assist in distributing commission checks to travel agents

Assisted customers with locating items; Helped organize the store; Helped train new employees; Handled cashier duties

Transported materials; Set-up tables; served food to guests; and cleaned up

Performed cashier duties; answered phone calls for orders; served drinks and prepared all the salads

Assist students with swimming techniques

Bachelor’S In Hospitality Management, Hospitality Management

Minor in Business

Hospitality Management