Philip Lau Email & Phone Number

Arlington, Va

● Coordinate all divisional operations, including talent management, staffing and resourcing, performance management, internal communication, divisional landing page, staff recognition and events, and divisional and portfolio management, including budgeting, financial management, and performance reporting ● Provide operations support to the Chief Financial and Compliance Officer, the Vice President of Finance, and/or the Vice President of Compliance, including coordinate document signing… Show more ● Coordinate all divisional operations, including talent management, staffing and resourcing, performance management, internal communication, divisional landing page, staff recognition and events, and divisional and portfolio management, including budgeting, financial management, and performance reporting ● Provide operations support to the Chief Financial and Compliance Officer, the Vice President of Finance, and/or the Vice President of Compliance, including coordinate document signing. ● Manage staffing and resource requirements within the division ● Support the Operations Director to develop and implements business operations strategies, plans, and procedures; help to ensure consistency in financial and compliance areas across the GHSCO ● Represent the division and GHSCO internally by liaising with other divisions to address cross cutting issues● Facilitate the procurement of M&E Survey Platform ● Participate on new business proposal roles such as local recruiter, tech researcher/writer Show less

Washington D.C. Metro Area

● Facilitate the orientation and on-boarding of new US-based employees, expatriates, and third-country nationals● Initiate the separation process by coordinating with internal departments, ensuring balances due are reconcile; partner with Employee Relations to facilitate off-boarding involuntary terminations● Approve and process independent contractor agreements to ensure compliance with USAID regulations, local labor laws, and internal policies● Liaise with other support divisions… Show more ● Facilitate the orientation and on-boarding of new US-based employees, expatriates, and third-country nationals● Initiate the separation process by coordinating with internal departments, ensuring balances due are reconcile; partner with Employee Relations to facilitate off-boarding involuntary terminations● Approve and process independent contractor agreements to ensure compliance with USAID regulations, local labor laws, and internal policies● Liaise with other support divisions when addressing cross functional issues, including Cash Management, Core Compliance, FAST, IT, OSD, Payroll ● Supervise and mentor junior associates, including providing guidance on professional development● Strategize with management on overall operational direction of the department, including process improvement, talent evaluation, and serve as acting Lifecycle Manager, as needed● Serve in new business team roles, including expat recruiter, M&E writer, and PPR writer● Participate in M&E, project start-up, and procurement training Show less

Newark, De

●Assigned and coordinated duties to a staff of 15 lab aides processing 150 to 200 blood products per day●Ran and analyzed 15 daily reports out of AS400 to ensure quality control●Updated standard operating procedures as needed●Supported testing activities on AS400 platform in order to identify defects●Developed calculation spreadsheets to promote efficiency and paperless environment●Discussed team members’ performance with respective supervisor to resolve any possible… Show more ●Assigned and coordinated duties to a staff of 15 lab aides processing 150 to 200 blood products per day●Ran and analyzed 15 daily reports out of AS400 to ensure quality control●Updated standard operating procedures as needed●Supported testing activities on AS400 platform in order to identify defects●Developed calculation spreadsheets to promote efficiency and paperless environment●Discussed team members’ performance with respective supervisor to resolve any possible issues●Participated in four member committee to hire new lab aides●Shared best practices with Donor Services, Processing, and Distribution departments●Received and forwarded blood/platelet requests from network of hospitals and other blood banks Show less

Wilmington, De

●Developed test plans and test cases from business requirements and functional specifications●Provided estimates for testing to assist in budget forecasting and resource allocation●Performed analysis and worked with project management to identify trends, patterns, and anomalies●Coordinated with developers on identifying and resolving defects●Extracted data by means of report writing and querying AS400 for testing and production purposes●Designed and maintained database… Show more ●Developed test plans and test cases from business requirements and functional specifications●Provided estimates for testing to assist in budget forecasting and resource allocation●Performed analysis and worked with project management to identify trends, patterns, and anomalies●Coordinated with developers on identifying and resolving defects●Extracted data by means of report writing and querying AS400 for testing and production purposes●Designed and maintained database tracking department statistics utilizing tables and charts to illustrate patterns●Created calculator to determine correct financial data due to backdating issues affecting over 2000 borrowers ●Wrote and updated departmental procedures●Designed macros in Excel to automate repetitive tasks accounting for an increase of 10% in department productivity●Prepared Power Point presentation for departmental quarterly meeting●Notable projects: Need Access, AS400/SLSS upgrades, MS Access productivity database Show less

Chester, Pa

●Compiled and delivered monthly and ad hoc reports to senior management ●Participated in committees in strategic development, implementation, and administration of incentive programs●Calculated monthly incentive payouts totaling 2 million dollars, utilizing production data from Crystal Reports●Worked with management, legal, risk, and other departments to resolve data issues pertaining to incentives●Analyzed qualitative and quantitative data, prepare supporting presentation, then… Show more ●Compiled and delivered monthly and ad hoc reports to senior management ●Participated in committees in strategic development, implementation, and administration of incentive programs●Calculated monthly incentive payouts totaling 2 million dollars, utilizing production data from Crystal Reports●Worked with management, legal, risk, and other departments to resolve data issues pertaining to incentives●Analyzed qualitative and quantitative data, prepare supporting presentation, then make recommendations●Member of five different committees to align various departments due to internal merger●Prepared Voice of the Team presentations each quarter to highlight corporate goals and achievements●Coordinated project to streamline communications using Six Sigma methodology●Worked with compensation on job mapping and market data for incentive eligible positions●Conducted surveys to evaluate climate within the organization●Organized company picnic attended by over 500 team members Show less

Bachelor’S Degree, International Relations And Affairs

Activities and Societies: Study Abroad: Belize, Costa Rica, Morocco, Spain Concentration: Development Regional Specialization: Latin.

Education record