Philippa Young Email & Phone Number

United Kingdom

- Responsible for providing administrative support to ensure the efficient operation of the project management office.- Review, creation, and maintenance of project trackers, forms, and files.- Responsible for ensuring GCP required documentations are up to date and compliant.- Completion of initial project details within the ERP system.- Creation of draft Project Management Plans.- Maintenance of project team lists.- Responsible for ensuring communication plans are in place and up to date.- Creation and maintenance of departmental training documentation, SOPs, WINs, and process documentation.

United Kingdom

Phastar brings data to life! We are an award-winning specialist biometrics contract research organisation (CRO) that works with pharmaceutical, biotechnology, and medical device companies to provide statistical consulting, analysis and reporting, data management, and data science services.- Global recruitment for Phastar’s biometrics positions (biostatistics, statistical programming, data management, and data science) across the US, Europe, Canada, Kenya, Australia, India, China, and Japan.- Candidate attraction specialist and marketing lead; responsible for writing innovative recruitment marketing content and creating eye-catching graphics in collaboration with the marketing team (adverts, website content, job profiles, blogs, conference materials, direct messages, and newsletters)- Introduction, creation, and development of internal documents, templates, procedures, training manuals, and process improvement initiatives.- Project managed the creation of a comprehensive recruitment handbook; successfully delivered in advance of the deadline.- Led the review and improvement of Phastar’s onboarding process in collaboration with HR; presented the onboarding implementation plan to management, and developed new documentation and candidate engagement/onboarding initiatives.- Creation of MI reports within the ATS to provide strategic recruitment information.

United Kingdom

Founder of Young & Funky Fitness / Fitness Instructor. - Provided fun and effective fitness classes to adults and children (ZUMBA, ZUMBA KIDS, ZUMBA TONING, POUND).- Developed and successfully implemented a business plan to deliver fitness classes within schools, clubs, organisations, and community halls; generating interest and securing bookings and classes.- Developed a strong marketing brand with campaigns across newspapers, magazines, flyers, and social media.- Designed, created, and maintained own website.- Negotiation of hall hire rates, adherence to terms and conditions, key holder responsibilities.- Developed child protection policy & procedures, risk assessments, and pre-workout health questionnaires.- Management of own financial accounts and tax returns.- Participant engagement, motivation, and customer care.Qualifications:- Level 2 Exercise to Music- Level 2 Exercise, Movement & Dance with a specialism in ZUMBA®- Licensed ZUMBA, ZUMBA KIDS, ZUMBA TONING and ZUMBA STEP instructor- POUND Fitness instructor- Sports First Aid Certificate (St John Ambulance)- Safeguarding and Protecting Children Certificate (Sports Coach UK)

United Kingdom

- Internal recruitment for the PMH Group (CROS NT, seQure Life Sciences and Arithmos) and external recruitment for CRO, biotechnology and pharmaceutical clients.- Recruitment of permanent and contract candidates across a range of disciplines including biometrics, clinical, QA, regulatory, PV, business development and contracts & proposals.- Extensive candidate mapping and resourcing across Europe and the US.- Developed internal recruitment process from requisition sign-off to candidate onboarding.- Created recruitment documentation including requisition form, candidate interview sheet, and job profiles.- Devised and implemented business development strategy for Kubo Sourcing (a CROS NT solution) to provide consultants and contractors to external clients.- Mentored junior recruiter; produced detailed training documentation, and provided guidance and support.

Sri Lanka

- Taught English and dance to children attending the centre. - Utilised Teaching English as a Foreign Language (TEFL) Certification.- Implemented office management procedures.

United Kingdom

- Internal recruitment for the Quanticate Group; recruiting globally from graduate to senior management level across biometrics, business development, and non-technical roles.- Managed internal recruitment process; requisition sign-off, advising managers on recruitment procedures, tracking live vacancies, writing adverts, interviewing, negotiating salaries, and overseeing onboarding.- Worked closely with HR to streamline and write recruitment policies.- Managed external biometrics desk; generating new business and account managing existing clients.- Candidate mapping and resourcing within candidate-short markets; headhunting, networking, referrals, database, conference attendance, outplacement events, and advertising.- Contractor management; generated contracts, processed timesheets and invoices, negotiated contract renewals, and maintained regular contact to ensure contractor satisfaction and renewals.- Line managed 4 consultants recruiting internally and externally (personal development, training, oversight).- Project led a team of 5 consultants; successfully recruited 55 people internally within a challenging timeframe.- HR and health & safety administration.

United Kingdom

- Managed new contract with Worcestershire Social Services; responsible for ensuring the successful transfer of care packages from social services to Helping Hands.- Responsible for planning and implementing contracted hours, requiring extensive knowledge of carer availability and the capability of servicing care packages at particular locations and times.- Successfully grew the contract from 200 to 1000 hours of care delivered in a previously unserviced area, whilst balancing the concerns of new service users and new carers.- Line manager for up to 45 carers; planned work schedules, conducted appraisals, and held weekly meetings to ensure care standards were adhered to, and motivation was maintained.- Continuously responded to urgent situations by covering calls at short notice, and being first point of contact for carers with problems whilst attending calls.- Participated in regular meetings including contract review meetings and care package reviews.

United Kingdom

- Managed permanent commercial desk (administration, reception, and office management roles).- Provided redundancy support to clients; conducted on-site interviews and meetings with affected employees.

United Kingdom

- Temporary events coordination and administration roles at various companies.- Accounts administration (processing invoices, credit control, payroll of agency temps).- HR administration- Events Coordinator (delivered the most organised and successful Christmas party season for a hotel).

United Kingdom

Temporary roles at various companies whilst studying.- HR Administrator- Sales Administrator- Marketing Administrator- Receptionist

United Kingdom

- Supervised team of 7 staff (rota management, training and development, health & safety compliance).- Developed a marketing and training strategy for birthday parties that was implemented across the region.- Organised and ran multiple birthday parties each shift.

Ba (Hons), Business Management And It (2:1)

Rec Foundation Award In Recruitment Practice

Level 2 Exercise To Music And Level 2 Exercise, Movement & Dance With A Specialism In Zumba®

ZUMBA® Combo Qualification: Level 2 Exercise to Music Level 2 Exercise, Movement & Dance with a specialism in ZUMBA®

Teaching English As A Foreign Language Certificate

A Levels, Media Studies, Sociology, English Literature