Philippe Bissat Email & Phone Number

Stavanger

Stavanger, Rogaland, Norway

Région De Stavanger, Norvège

• Participated to the global launch of a SaaS Solution and developed the French and Spanish speaking market.
• Organized and led formal presentations and demonstrations to promote our application
• Acquired new key project

Baldegg

• Led the International Sales and After Sales Managers and had the responsibility for direct sales (PRT, ESP, MEA, IND, LAM) to garantee the business volume.
• Developed and implemented organizational strategies, policies and practices.
• Analyzed current process, documented the new organization and the final Key Project program
• Coordinated, supervised and managed projects

Bulle, Fribourg

• Service provider to SMB.
• Call center and agenda management for osteopaths and doctors
• Accouting services
• Web design
• Digitalization of documentationSuccess: Created a company with high customer satisfaction.

Yverdon-les-Bains

- Management- Business development- Process & quality Consultant- Training concept development

Switzerland / Germany

• Directed daily project operations for global quoting and configuration tool rollout successfully launching it in 68 countries.
• Defined new global and standard process to design new quoting software based on business requirements. Reducing the offer process from 2 days to 40 min
• Designed overall project scope, created detailed budget, and developed strict timeline
• Managed the complete project set up: structured and coordinated the hiring and training of global staff to meet strict objectives
• Supervised the cost control and budget planning to ensure that the financial expectations were met
• Initiated risk management assessment and change management when needed to support project goals and deadlines

Switzerland / Germany / France

• Assured the interim country manager of the Local Company in France and participated in the negotiation of the carvout of the company
• Led the partnership negotiation's with a major operator for the introduction of new products in order to develop new business opportunities
• Designed strategy to identify new potential accounts, monitor target achievements, and implement procedures that ensured complete success
• Managed successfully the transition of the “Go to market” model of the local company in France from direct to indirect ensuring that all risks were mitigated
• Led the negotiation with potential partners for the employees transfer’sTeamed with the global marketing management to create worldwide plan for the BU/Channel.
• Implemented customer segmentation on a local level, and supervised customer advocacy and satisfaction

Switzerland / Germany

• Led the International Key Account Managers and supervised the ongoing security of the international business volume of approximatively 20 global accounts and developed business of multiple countries, including Belgium.
• Consolidated the business of the global accounts
• Defined the global sales strategy for specific worldwide accounts
• Defined and supervised the business targets of the Key accounts managers
• Introduced a new product
• Launched cockpit to measure KPI’s (Sales, customer satisfaction, target achievement,…) and a new incentive model for the indirect channel

Switzerland, Germany

• Participated to the global launch of a collaboration application (OpenScape) and developed the Swiss market. Managed a Swiss Key account.
• Defined global sales strategy and secured corporate relations to drive long-term revenues
• Teamed with the sales and marketing staff to benchmark and analyze the market’s competition to define the positioning of the application
• Designed the global processes, defined the support skills and the needed resources to successfully launch the application worldwide via the local companies
• Coordinated and designed, together with the training and certification global team, the concept to enable the sales force and the technical support
• Organized and led formal presentations and demonstrations to promote our application

Switzerland

• Led the Swiss training center for internal employees and customers and managed successfully the change generate by the telecommunication liberalization ensuring that all risks were mitigated.
• Developed and directed the training profit center, including P & L
• Reorganized the training center to respond to the new telecommunications liberalization law
• Organized and successfully led the moving project that guaranteed the training continuity
• Developed and managed networks that created new training concepts in order to maintain the challenging sales volume
• Merged successfully 3 training centers Carrier, Enterprise, and IT (SBS)

Switzerland

Led a sales team of 4 employees to guaranty the Swiss telecommunication network digitalization’s in 5 regions.

Engineer, Electricity

Mba, Telecommunications