Philippe Johnston Email & Phone Number

Montreal, Qc, Ca

Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Canada Area

Montreal, Canada Area

Responsible for the supervision of the day to day operations as well as overseeingthe supervision and maintenance's of all the datacenter Facility infrastructures.My current scope includes a privately owned datacenter facility of 100+ racks witha 1MW capacity as well as 3 collocation sites ranging from small to medium.My role also requires supervision of 3 operators as well as supervising the work ofremote hands in collocation sites.Duties• Ensure that incident… Show more Responsible for the supervision of the day to day operations as well as overseeingthe supervision and maintenance's of all the datacenter Facility infrastructures.My current scope includes a privately owned datacenter facility of 100+ racks witha 1MW capacity as well as 3 collocation sites ranging from small to medium.My role also requires supervision of 3 operators as well as supervising the work ofremote hands in collocation sites.Duties• Ensure that incident tickets are being worked on• Coach operators on various aspect of their day to day work• Assist team in operations when under-staff• Communicate with project managers to understand their needs• Ensure prompt delivery of services inline with company visions• Maintain stock of consumables (cables, connectors, tools, etc...)• Oversee the health/maintenance's of all Facility Infrastructures• Manage support/maintenance contracts with external contractors• Challenge contractors on various technical aspects of the Infrastructure• Create Purchase plans for Facility repairs and various operational needs• Keep track of all the changes done to the infrastructures• Work closely with external engineering firm to solve complex issues• Ensure up to date Asset Management and lifecycling• Design and test various components of a datacenter Show less

Montreal, Canada Area

Perform physical installation of equipment (servers, switches)Perform Structured Cabling for new installationPerform hardware upgrades and repairs (memory, disk, controllers, motherboard etc.)Troubleshoot hardware related issuesRespond to urgent issues and resolve the issue as best as possibleMaintain updated inventory tools (DCIM)Handle daily ticketing system as first responderMonitor Environment and mechanical equipment health of the datacenterHandle reception… Show more Perform physical installation of equipment (servers, switches)Perform Structured Cabling for new installationPerform hardware upgrades and repairs (memory, disk, controllers, motherboard etc.)Troubleshoot hardware related issuesRespond to urgent issues and resolve the issue as best as possibleMaintain updated inventory tools (DCIM)Handle daily ticketing system as first responderMonitor Environment and mechanical equipment health of the datacenterHandle reception of merchandise received at the datacenterSkills- Structured cabling- Hardware troubleshooting- Monitoring- DCIM- Operational knowledge of mechanical equipment (UPS, Generator, Chillers, HVAC, and more)- Intermediate knowledge of Operating systems (Linux / Windows / Cisco)- Intermediate knowledge of networking (Tcp/ip, Vlan's, Port-channels, VPC, BGP and more) Show less

Montreal, Canada Area

As the Datacenter Technician for Sherweb I was in charge of the montreal datacenter for the company that was based in Sherbrooke. I reported to the Infra Manager who also worked in Sherbrooke. My task involved performing tasks requested by the Administrators- Receive hardware/Servers- Rack, Cable and Install servers- Install and Troubleshoot Operating Systems- Respond to outagesDuring my short time at Sherweb I led the project of opening a new site in St-Laurent. I… Show more As the Datacenter Technician for Sherweb I was in charge of the montreal datacenter for the company that was based in Sherbrooke. I reported to the Infra Manager who also worked in Sherbrooke. My task involved performing tasks requested by the Administrators- Receive hardware/Servers- Rack, Cable and Install servers- Install and Troubleshoot Operating Systems- Respond to outagesDuring my short time at Sherweb I led the project of opening a new site in St-Laurent. I led the project as the technical expert advisor on how the room should be setup and Installed all the new equipment that was received for that room. Show less

During my short time as a Datacenter Technician at Desjardins, my tasks involved decommissioning old server rooms scattered within the Desjardins towers as well as consolidating new equipment in a new facility.

As the Datacenter technician for Gameloft, my role was to travel from the Office to the remote Datacenter location to perform various operations needed by the Administrators- Transport hardware/Servers from office to Datacenter (Colocation)- Rack, Cable and Install servers- Install / Troubleshoot Operating systems (windows or linux)- Repair hardware issues- Perform server maintenanceIn 2010 I led the project of relocating the entire datacenter into a new… Show more As the Datacenter technician for Gameloft, my role was to travel from the Office to the remote Datacenter location to perform various operations needed by the Administrators- Transport hardware/Servers from office to Datacenter (Colocation)- Rack, Cable and Install servers- Install / Troubleshoot Operating systems (windows or linux)- Repair hardware issues- Perform server maintenanceIn 2010 I led the project of relocating the entire datacenter into a new facility. During this project I was in charge of designing the layout of the new facility as well as testing and deciding the type of equipment we would purchase to build the room (Racks, H-frames, PDU's, cable management etc..)Working in parallel with the Administrators, we planned each details on how we were going to proceed to move equipment and then entire process was done without any major issues. Show less

As a Unix Administrator for Gameloft my role was to Maintain services running on various Linux based operating system as well as scripting various programs to automate various tasks. Daily task involved responding to incident request and resolving various challenging issues that occurs each day. I was also part of the Oncall Rotation for 24/7 Support.- Apache Web servers- MySQL/Mongo DB - FTP/SSH/Samba/Rsync- PHP, Python, Perl, Bash- Nagios

Montreal, Canada Area

Manage internal development servers and external web servers for the Turbulent network which consisted of 2 racks. Install new servers and network equipment and repair existing serversTake responsibility of maintaining the network up and running and dealing with the firewalls to secure the network from outside threats.Debug and program in PHP to help developers optimize and secure their code.

Montreal, Canada Area

Handle all customer technical support over the phone for all products including Internet, Email, Television, IP Phones and Mobile 3G.Over the years I excelled in my methods of troubleshooting and I was often called in to occasionally fill in for Level2 tech support when needed.