Philip Scheetz Email & Phone Number

Phoenix, Arizona, United States

• Perform detailed technical security evaluations of third-party companies' information systems to ensure compliance with the FBI’s Criminal Justice Information Services (CJIS) Security Policy, (Similar to NIST 800-53).
• Review security and network architecture and data flow diagrams; provide recommendations to meet CJIS compliance requirements and ensure systems Defense in Depth
• Develop scripts for Linux and Windows as well as automated tools to improve audit workflows and evidence collection/review
• Research cybersecurity and IT solutions, products, and strategies to validate that security controls are implemented correctly

Tempe, AZ

• Configured, secured, and migrated data to a new backup and recovery solution that safeguards over 150TB of sensitive data, which improved data resiliency, reduced company costs by $30,000+ annually, and resulted in.
• Continually strengthened company cybersecurity posture by implementing and refining access controls, MFA, and user education, which decreased security and password-related security incidents by over 50%
• Ensured maximum availability of critical Windows and Linux servers, Azure and Microsoft 365 resources, firewalls, switches, software applications, and endpoint devices
• Oversaw the Microsoft 365 environment for a multi-office hybrid network of 150+ users, managing user accounts, licensing, Exchange, and security. Provided ongoing user support and training to improve productivity
• Wrote PowerShell scripts and Power Automate Flows to optimize and automate tasks, including computer deployments and Autodesk software configuration, resulting in reduced manual labor and support tickets

Tempe, AZ

• Delivered timely and effective troubleshooting and technical support to 140+ on-site and remote end-users
• Monitored and updated firewalls, spam filters, and internal phishing simulations to improve network security
• Provisioned Active Directory accounts, Microsoft Exchange/365 mailboxes, endpoint OS, software, and peripherals
• Assisted in the migration of user accounts from Exchange to Office 365
• Provided training resources for employees and created process documentation for users and the IT team, resulting in faster onboarding time and reduced support tickets

• In addition to Technology Consultant duties: Trained Technology Consultants how to troubleshoot technical problems and provide excellent customer service

Glendale, Arizona

• Supported IT infrastructure at 50+ computing sites, including desktop, network, and printer maintenance
• Diagnosed and resolved client technology issues and managed Salesforce tickets
• Upgraded and implemented computers, AV equipment, and videoconferencing solutions

Scottsdale, Arizona

• Applied Agile and Scrum methodologies to deploy over 6,000 new devices in 3 months with only a team of 4
• Utilized Atlassian Jira and Confluence for efficient daily scrum meetings, task management, and documentation
• Ensured accurate device inventory and configuration at over 15 schools using MDMs and asset-tracking software
• Collaborated with the software development team to provide user experience suggestions, reduce deployment friction, and ensure software configurations are accurate
• Conducted quality assurance testing and continually refined procedures to improve efficiency

Glendale, AZ 85306

Montrose, Colorado

Montrose, Colorado

• Delivered excellent helpdesk support by diagnosing and resolving technical issues to maximize user productivity
• Implemented an asset tracking system for 300+ devices, which streamlined the inventory management process
• Performed backups, data wiping, and disposal of hard drives to ensure data security

Bachelor Of Science - Bs, Computer Information Systems; Communication Minor, 3.5 Gpa

Some relevant Information Technology & Computer Science courses: • Introduction to Computer Science • Introduction to Information Systems.

Education record

Concurrent Enrollment

High School Honors Diploma, 3.94 Gpa

Graduated 1 year early with 1 semester of college credits from Colorado Mesa University