Philip Scheetz Email & Phone Number

Phoenix, Arizona, United States

• Perform detailed technical security evaluations of third-party companies' information systems to ensure compliance with the FBI’s Criminal Justice Information Services (CJIS) Security Policy, (Similar to NIST 800-53), and security best practices• Review security and network architecture and data flow diagrams; provide recommendations to meet CJIS compliance requirements and ensure systems Defense in Depth• Develop scripts for Linux and Windows as well as automated tools to improve audit workflows and evidence collection/review• Research cybersecurity and IT solutions, products, and strategies to validate that security controls are implemented correctly

Tempe, Az

• Configured, secured, and migrated data to a new backup and recovery solution that safeguards over 150TB of sensitive data, which improved data resiliency, reduced company costs by $30,000+ annually, and resulted in significantly faster recovery data recovery during a disaster• Continually strengthened company cybersecurity posture by implementing and refining access controls, MFA, and user education, which decreased security and password-related security incidents by over 50%• Ensured maximum availability of critical Windows and Linux servers, Azure and Microsoft 365 resources, firewalls, switches, software applications, and endpoint devices• Oversaw the Microsoft 365 environment for a multi-office hybrid network of 150+ users, managing user accounts, licensing, Exchange, and security. Provided ongoing user support and training to improve productivity • Wrote PowerShell scripts and Power Automate Flows to optimize and automate tasks, including computer deployments and Autodesk software configuration, resulting in reduced manual labor and support tickets

Tempe, Az

• Delivered timely and effective troubleshooting and technical support to 140+ on-site and remote end-users• Monitored and updated firewalls, spam filters, and internal phishing simulations to improve network security• Provisioned Active Directory accounts, Microsoft Exchange/365 mailboxes, endpoint OS, software, and peripherals• Assisted in the migration of user accounts from Exchange to Office 365• Provided training resources for employees and created process documentation for users and the IT team, resulting in faster onboarding time and reduced support tickets

• In addition to Technology Consultant duties: Trained Technology Consultants how to troubleshoot technical problems and provide excellent customer service

Glendale, Arizona

• Supported IT infrastructure at 50+ computing sites, including desktop, network, and printer maintenance• Diagnosed and resolved client technology issues and managed Salesforce tickets• Upgraded and implemented computers, AV equipment, and videoconferencing solutions

Scottsdale, Arizona

• Applied Agile and Scrum methodologies to deploy over 6,000 new devices in 3 months with only a team of 4• Utilized Atlassian Jira and Confluence for efficient daily scrum meetings, task management, and documentation• Ensured accurate device inventory and configuration at over 15 schools using MDMs and asset-tracking software• Collaborated with the software development team to provide user experience suggestions, reduce deployment friction, and ensure software configurations are accurate• Conducted quality assurance testing and continually refined procedures to improve efficiency

Glendale, Az 85306

Montrose, Colorado

Montrose, Colorado

• Delivered excellent helpdesk support by diagnosing and resolving technical issues to maximize user productivity• Implemented an asset tracking system for 300+ devices, which streamlined the inventory management process• Performed backups, data wiping, and disposal of hard drives to ensure data security

Bachelor Of Science - Bs, Computer Information Systems; Communication Minor, 3.5 Gpa

Some relevant Information Technology & Computer Science courses: • Introduction to Computer Science • Introduction to Information Systems.

Education record

Concurrent Enrollment

High School Honors Diploma, 3.94 Gpa

Graduated 1 year early with 1 semester of college credits from Colorado Mesa University