Philip Long Email and Phone Number
Philip Long work email
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Philip Long personal email
Senior Manager skilled in all aspects of leading a successful and profitable business. Outstanding interpersonal and communication abilities and a talent for developing, securing and maintaining key client & stakeholder relationships underpinning business profitability. Analytical and commercially astute, I proactively identify opportunities to improve client service, staff productivity and drive cost savings. I have a strong work ethic and empower staff with ownership and the scope to grow, develop and realise their personal potential. As a manager with experience in both highly commercial environments as well as the not-for-profit sector, I possess a wide variety of transferable general management skills. Experience in healthcare, entertainment, hospitality and tourism industries.
Metlifecare
View- Website:
- metlifecare.co.nz
- Employees:
- 271
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Operations ManagerMetlifecare Oct 2015 - PresentAuckland, New ZealandMulti-site management providing operational and strategic support to villages; Development of cross-functional relationships within support office to maximise revenue, profitability, customer experience, operational excellence, and asset maintenance; effective people leadership and communication engendering respect whilst facilitating effective and efficient operations and human resources management practices.
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Transformation Lead - Village OperationsMetlifecare Mar 2021 - Dec 2021Auckland, New ZealandLeading Village Operations workstream of initiatives on business transformation journey.
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National Client Sales & Service ManagerTicketek New Zealand Mar 2011 - Sep 2015Auckland, New ZealandMember of the senior management team. Proactively secured new business, including key events and venues over multi-year terms. Management of key business relationships resulted in the retention of key clients and contract renewal. Revenue maximisation and core system revenue budgets exceeded nationwide. Management of contract compliance on P&L basis, service delivery, annual reviews. Leadership of the Sales & Service function nationwide including remote offices ensuring process improvement and standardisation.. Budgeting, forecasts, cost control. -
Client Service ManagerTicketek New Zealand Nov 2007 - Mar 2011Auckland, New ZealandMember of the senior management team. Ongoing process improvement and focus on future mode of operation. Management of key business relationships resulted in the retention of key clients and renewed contracts. Focus on contract compliance ensured revenue maximisation and core system revenue budgets exceeded. Ongoing coaching & development of staff resulting in people growth, operational efficiencies and excellence.
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Convention Operations ManagerSkycity Auckland Convention Centre Jul 2005 - Oct 2007Auckland, New ZealandResponsibility for Sales Revenue & Profitability, Yeild Management, Operational Delivery & Excellence, Customer Experience; People Leadership -
Convention Services ManagerSkycity Auckland Convention Centre Sep 2003 - Jul 2005Auckland, New ZealandClient Relationships & Retention, New Business, Yeild Management, People Leadership
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Venues ManagerTotem Auckland Jan 2002 - Sep 2003Auckland, New ZealandSuccessful opening of the venue. Increasing revenues and forged long term client relationships generating repeat business. Management of supplier relationships and marketing initiatives including cross-sell of club memberships
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General ManagerPakuranga United Rugby Club Inc. Aug 1999 - Dec 2001Auckland, New ZealandResponsibility for Commercial Operations including Revenue and profitability, new revenue streams, capital projects
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General ManagerLakeside Convention Centre Feb 1996 - Jul 1999Auckland, New ZealandChange management from tourist attraction to award winning convention centre. Demonstrated year on year growth from loss making venture to bottom line profitability within three years.
Philip Long Skills
Philip Long Education Details
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Management -
Kerikeri High School
Frequently Asked Questions about Philip Long
What company does Philip Long work for?
Philip Long works for Metlifecare
What is Philip Long's role at the current company?
Philip Long's current role is OPERATIONS MANAGER.
What is Philip Long's email address?
Philip Long's email address is ph****@****k.co.nz
What schools did Philip Long attend?
Philip Long attended University Of Waikato, Kerikeri High School.
What are some of Philip Long's interests?
Philip Long has interest in Football, Rugby, All Sports, Especially Cricket, Golf, Live Entertainment.
What skills is Philip Long known for?
Philip Long has skills like Event Management, New Business Development, Management, Team Leadership, Ticketing, Customer Experience, Marketing Strategy, Leadership, Crm, Sales, Operations Management, Sponsorship.
Who are Philip Long's colleagues?
Philip Long's colleagues are Shabana Stuart, Maria Gabriela Sosa, Heather Booth, Valerie Kelly, Kay Pheasant, Jon Huggins, Theresa Unuwai.
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