Philip Lord Email & Phone Number

Mobile, Al, Us

Mobile, Alabama, United States

Mobile, Alabama Area

United States

-Manage up to 15 employees and 1 salaried manager in a 40,000 sq ft building.-44% increase in sales TY (2021, 1.85 million) vs. last year (2020, 1.3 million).

Prichard, Alabama

-Took over a under performing store and increased sales to 20% over budget and 15% over last year in a years time all while keeping the same staff.

Mobile, Alabama Area

A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a store including:• Overall store management, supervision, and policy implementation• Sales and inventory management• Employee staffing, training, and development• Financial management• Customer service leadership

Mobile, Alabama Area

Responsible for the continued success in operating a store through recruiting, hiring, training and development of store associates in both operations and merchandising.

Mobile, Alabama Area

Manage the operations, staffing, and sales/profit goals in a single assigned retail storeEnsure total compliance with all store operations policiesSell merchandise to customers by following GNC's prescribed selling methodsManage the store's inventory with GNC guidelines. Receive, check, and shelve all merchandise ordersResponsible for keeping store clean and unclutteredManage work schedules within established budgets for optimal store coverageHire, train, discipline, review, and terminate employees

Summerdale, Al.

Number one priority: build and lead a terrific team while increasing sales and profits for the operation. This position combines selling, relationship retailing and store operations. I wear many hats: supervisor, inventory controller, display and merchandising pro, and driver of increased performance and profits. This is a hands-on, sales floor job with a lot of customer interaction that enables me to make an impact on all aspects of my business.

Mobile, Alabama Area

Provide day-to-day leadership of a 8+ Million Dollar Store to build strong customer relationships and support business growth to enhance profitability for Harbor Freight Tools. Manage 22+ employees to ensure all the daily processes are carried out in the store, in the absence of the Store Manager.

Mobile, Alabama Area

Assists senior team lead or manager with daily operation of the department. Works as a leader or member on special projects.- Supervise up to 7 individuals in a 3.3+ million department. - Achieved a 0.6% shrink for 2014.

Ameri-Force

Administrative Assistant-Moss Point, MS MAY 2014-JUL 2014Perform a variety of general administrative tasks in support of the full recruiting process. Heavy emphasis on interview coordination & scheduling, and offer preparation. Provide support to Recruiters and interface with in-coming employees and hiring managers. Utility Worker-VT Halter Marine FEB 2014-MAY 2014 Responsible for cleanup of the vessel and other areas of the shipyard. To include preparing surfaces for paint by using solvents and cleaning decks/tanks.

Mobile, Alabama Area

This position is responsible for assisting the store manager to run the retail store operations by ensuring the store consistently executes all operational functions to company standards and reinforce customer service.- Manage up to 7 individuals in a 1 million dollar store volume.

3404 Moffett Rd. Suite 3 Mobile, Al 36607

•Job Description in May 2011I wrote the job description for the new e-commerce position.•Sales Forecast and Start-up Cost Estimates in May 2011I researched what it would take to get started in eBay, Amazon and Half.com eCommerce business. This included how to organize an e-store, including accurate sorting and grading, posting/listing of sale items into inventory system software, shelving and processing orders, and packaging and fulfillment of customer online orders and exchanges. I also put together start-up cost estimates to starting an eBay eCommerce website. I also projected the sales for the first year of business. I presented the information to the CFO, Vice President of Operations and Retail Service Director for final approval.•Inventory Distribution and Growth Plans in May 2011I came up with a plan/system on how to train existing stores and Recycle/Donation centers to sort through donated merchandise and separate out items to sell on eBay. The RDC's would pick up this merchandise and deliver to the e-store to be posted and shipped to the customer. I also put together a growth plan once sales reached a certain point we could open stores instead of operating out of the RDC's and hire additional employees/management while I oversee the stores and quality of the distribution system.•Store Audits in May 2011I helped the Retail Service Director perform store audits to make sure store conditions/processes were to standard. This included 6 stores and 2 recycling centers in a week’s time. Dispatcher- Mobile, ALSchedule and dispatch workers and service vehicles to appropriate locations according to customer requests, specifications, or needs, using telephone. Relay work orders, messages, and information to or from work crews, supervisors, and field inspectors using telephones. Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment. Prepare daily work orders and run schedules.

4690 Springhill Ave. Mobile, Al. 36608

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.-Opened new store in two week time frame by hiring 30 associates to set-up fixtures, set planograms and put out stock. This was accomplished under budget. 7 associates were kept for final crew which included an Assistant Manager, Lead Sales Associate and 5 part-time associates.- My team and I grew sales to 1.5 million in a 3 year time frame by consistently being 20% over plan.

4693 Airport Blvd Ste. 160 Mobile, Al. 36608

Supervise store employees. Assist with efficient management of inventory and effective presentation of merchandise. Ensure a safe working environment while providing for the protection of company assets.Promoted to key holder and later Assistant Manager within eighteen months.Partnered with store manager in implementing new recovery procedures, which produced a cleaner store and enhanced customer experience.Worked together with store management in effectively merchandising product displays in order to increase sales potential.Implemented the E-Z Store format. This involved going from a roller system to unload the truck to using rolltainers. It reduced the time to unload a truck from 4-6 hours to 1.5 hours.

4693 Airport Blvd Ste. 160 Mobile, Al. 36608

This Lead Sales Associate position is a part-time Key Carrier position, based on the store operating needs and will function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

4693 Airport Blvd Ste. 160 Mobile, Al. 36608

The Sales Associate position will act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.

2601 S. Mckenzie St. Ste. 254 Foley, Al. 36535

Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.Successfully trained 10+ new employees on proper store procedures.

2601 S. Mckenzie St. Ste. 254 Foley, Al. 36535

The Sales Associate position will act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.

3044 S. Mckenzie St. Foley, Al. 36535

The Retail Sales Associate/Sales Consultant is responsible for engaging and providing an exceptional customer service experience. The associate must quickly build ongoing customer relationships and become a trusted advisor by utilizing advanced selling skills and knowledge (including cross-selling of products and services) to meet the customer's needs.The associate in this role demonstrates a passion for the brand, product and services solutions knowledge. He/she will utilize Office Depot's proven sales principles to proactively engage customers. The associate must quickly develop product and solution expertise in key areas such as technology, furniture, with a general understanding of copy and print.