Phillip B. Email and Phone Number

Work Positions:-Residential and Commercial Construction Subcontractor-Construction Crew Supervisor-Residential Estimator-Punch List/Quality Control-Bookkeeper-Business ManagerWork Performed:-Operated Company Vehicles: Prius, SUV, F-250 w/topper and ladder rack, hydraulic dump trailer, 16' box truck, 25' box truck-Reading Blueprints/Work Orders-Assigning Tasks to Crew Members-Daily Progress Reports-Daily Time Sheets-Material Acquisition-Job Scheduling-Customer Interaction-Escalating and Deescalating Issues as Necessary-Trade Work: Interior and Exterior Painting, Pressure Washing, Plumbing, Electrical, Appliance Installation, Drywall/Wallboard Installation/Repair, Carpentry, Cabinet/Counter-top Installation, Window/Door Installation, Flooring Installation/Repair, Wall-tile Installation/Repair, Grout Installation/Repair, Fence Installation/Repair, Concrete/Masonry, Roofing Installation/Repair, Demolition/SalvageAchievements:(Subcontractor for BACH Land Development, 6 years)-Revolutionized Crew Leader Daily-Reporting Protocols-Initiated a Hurricane Relief Program offering Preventative Preparation and Debris Removal to Commercial Clients

Work Positions:-Residential and Commercial Construction Laborer-Residential Construction Crew SupervisorWork Performed:-Operated Company Vehicle: 12' commercial van-Assigning Tasks to Crew Members-Daily Progress Reports-Daily Time Sheets-Material Acquisition-Customer Interaction-Trade Work: Mold/Fire/Water Remediation, Interior and Exterior Painting, Pressure Washing, Plumbing, Electrical, Appliance Installation, Drywall Installation/Repair, Carpentry, Cabinet Building/Installation, Window/Door Installation, Flooring Installation/Repair, Wall-tile Installation/Repair, Grout Installation/Repair, Fence Installation/Repair, Demolition/Salvage

Work Positions:-Laborer-Foreman-Fiber Optic TechnicianWork Performed:-Operated Company Vehicle: F-650 with Hydraulic Boom/Bucket and Capstan, F-250 Flatbed with Hydraulic Capstan, Skid Steer-Reading Maps/Utility Work Prints-Assigning Tasks to Crew Members-Daily Production Reports-Constructed major and minor fiber-optic cable routes (aerial and underground-Manual labor: climbed ladders, trees, and utility poles to properly route cable-Entered underground facilities (hand-holes, manholes, and other utility boxes).-Traffic Control/Flagging

Work Position:-Appointment SetterWork Performed:-Provided telephone services for several travel companies-Encouraged potential clients to commit to attend a 90-minute sales presentation-Performed outbound cold calls from an automated dialing system and received inbound calls from potential clients who were contacted with a recorded voice message-Data Entry: Accessed a basic computer database to view client and company information

Work Position:-LaborerWork Performed:-Break-down, transport, and setup mobile homes and office trailers

Work Position:-Laborer-Fiber Optic TechnicianWork Performed:-Operated Company Vehicle: F-650 with Hydraulic Boom/Bucket and Capstan, F-250 Flatbed with Hydraulic Capstan, Skid Steer-Reading Maps/Utility Work Prints-Constructed major and minor fiber-optic cable routes (aerial and underground)-Performed manual labor: climbed ladders, trees, and utility poles to properly route cable-Entered underground facilities (hand-holes, manholes, and other utility boxes)-Traffic Control/Flagging

Work Position:-Team Member (Food Service Worker)-Front/Drive-thru CashierWork Performed:-Provided food service and customer service while promoting suggestive sales-Processed cash and credit card transactions-Multi-tasked to perform several job positions at once-Received and restocked incoming inventoryAchievements:-Recommended for promotion to shift manager after 2 months of employment

Work Position:-Deli WorkerWork Performed:-Provided food service in a deli environment

Work Position:-Security OfficerWork Performed:-Patrolled and guarded gates, buildings, and campus perimeter to ensure a secure college campus (on foot and bicycle)-Traffic Control/Flagging-Used a commercial two-way radio walkie-talkie and Police 10 Codes to communicate with dispatch and fellow officers-Provided security services for special events-Inspected security systems to ensure proper operation

Work Position:-Customer Service Representative-Accounts Representative-Late Work/CollectionsWork Performed:-Used a switchboard telephone network to communicate with customers and coworkers-Provided clients with superior customer service and account services through expert knowledge of products, services, and promotional offers-Escalated and deescalated issues as necessary-Data Entry: Accessed a complex computer database to view and edit account information-Processed credit card transactions and check payments using a computer database-Processed delinquent notices for late payments, late product returns, and late school work-Operated and maintained computers and other office equipment-Gained intermediate knowledge of Microsoft Office: Paint, Word, Excel, Outlook, and PowerPointAchievements:-Engineered a detailed training course for new customer service employees-Designed and refurbished data screens and performed alpha and beta testing for a complex database

Work Position:-RestockerWork Performed:-Received and restocked incoming DC warehouse inventory-Data Entry: Accessed a computer database to update inventory information-Supervised special projects to maintain order and ensure quality

Work Position:-Veterinary AssistantWork Performed:-Assisted several veterinarians with handling, restraining, and treatment of small breed and exotic animals-Maintained composure during medical emergencies-Provided clients with superior customer service through expert knowledge of products and services while promoting suggestive sales-Data Entry: Accessed a computer database to view and update client and patient records-Assisted in the operation of an x-ray machine and developed x-rays in a darkroom-Maintained/Organized a pharmacy and processed pharmacy orders-Exercised superior organizational skills-Created inventory and reorder logs-Received and restocked incoming inventory-Gained experience with handling bio-hazardous materialsAchievements:-Recognized for being extremely reliable, dependable, punctual, and for showing initiative

Work Position:-LaborerWork Performed:-Operated Company Vehicle: F-650 with hydraulic boom/bucket and capstan-Constructed major and minor fiber-optic cable routes (aerial)-Performed manual labor and climbed ladders, trees, and utility poles to properly route cable

Work Position:-Telephone Service RepresentativeWork Performed:-Provided telephone services for several major charities-Encouraged existing and potential clients to perform charity donation drives in their neighborhoods-Performed outbound cold calls from an automated dialing system-Data Entry: Accessed a computer database to update data for client records and to place orders

Work Position:-Radar Repairer 35MWork Performed:-Performed and supervised repair and maintenance of three different radar systems-Troubleshot and repaired radar systems down to component level using oscilloscopes, multi-meters, and other testing equipment-Inspected, tested, and calibrated system components to specific tolerances-Prepared and maintained equipment logs-Maintained a military driving license-Maintained a Secret Security Clearance-Gained knowledge of and experience with schematics, fiber-optics, hazardous materials, splicing, and micro-solderingAchievements:-ASVAB General Score: 95-Awarded Commander's Coin in Basic Training for Exemplary Presentation during Final Inspection

Work Position:-Team Member, BK ExpressWork Performed:-Performed food service while promoting sales in a fast-paced kitchen environment-Maintained cleanliness of the kitchen, dining room, and bathrooms