Phillip Kramer Email & Phone Number

Bentonville, Ar

Fort Worth,Texas

Under general supervision, install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Respond to information assurance vulnerability alerts(IAVA) and patch existing vulnerabilities. Administration of Linux and Assured Compliance Assessment Solution (ACAS) servers.

Garden Grove, California

Maintain network connectivity throughout the building. Ensure all users have access to the domain, and proper user accounts. Trained users on information security and gaining network access. Troubleshoot computers and networked devices as requested.

Experience setting up, operating and maintaining high cost computerized equipment. Updated, managed, and troubleshot government issued computers. Quickly and effectively problem solved computer-related issues on a daily basis and was called on to assist computer operators. Also setup and assigned computers and printers onto the network. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Sent out important information and guidelines for the day to other departments.

Twentynine Palms, California

Under general supervision, install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability.

Bremerton, Washington

Monitor, operate and maintain hardware, software, and networks for a computing platform for all military installations supported by NMCI (Navy Marine Corps Intranet) Configure, assemble and install laptops, microcomputers, workstations and/or peripheral equipment. Perform first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers and escalate unresolved problems to expedite resolution. Upgrade, modify and replace hardware, software and network components.

Bremerton, Washington

Monitor, operate and maintain hardware, software, and networks for a computing platform for all military installations supported by NMCI (Navy Marine Corps Intranet) Configure, assemble and install laptops, microcomputers, workstations and/or peripheral equipment. Perform first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers and escalate unresolved problems to expedite resolution. Upgrade, modify and replace hardware, software and network components.

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